About the role
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency
ABOUT THE ROLE:
As an Order Intake Associate at EOS IT Solutions, you will play a crucial role in ensuring smooth order processing, data accuracy, and high-quality customer service. You will work both independently and collaboratively within a team to support our customers and internal departments, efficiently. For customers, you will serve as a point of contact, assisting with queries about pricing, orders and deliveries and provide support for external sales representatives.
A good knowledge of customer service best practices with experience is preferable, alongside a willingness to learn.
KEY RESPONSIBILITIES:
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Produce accurate quotations based on customer requirements.
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Process sales orders and customer purchase orders.
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Verify data accuracy in quotations, orders, and invoices.
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Communicate with clients to obtain missing information or resolve inquiries.
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Maintain and update sales and customer records.
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Provide feedback from customers to internal teams to enhance services.
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Respond to customer inquiries promptly and professionally.
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Follow up with inactive customers to validate quotes and requirements.
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Adhere to company policies and procedures.
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Support and assist the Customer Account Team.
ESSENTIAL CRITERIA:
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Strong organizational skills with keen attention to detail.
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Experience with Microsoft Office tools, particularly Excel.
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Ability to work independently and as part of a team.
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Competence in working with data and metrics.
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Candidates with administrative experience in a similar role are encouraged to apply. A business-related degree is desirable but not essential.
#LI-CT2 #LI-Onsite #IND
Aplyr's read
EOS IT Solutions excels in IT services, with a strong emphasis on cloud computing and cybersecurity, attracting tech-savvy professionals seeking dynamic roles.
What's promising
- •Strong focus on cloud computing and cybersecurity, aligning with industry growth trends.
- •Diverse range of technical roles offers career growth and skill development.
- •Global presence provides opportunities for international experience and exposure.
What to watch
- •Limited public information about company culture and employee satisfaction.
- •Potentially high-pressure environment due to rapid tech advancements.
- •Dependence on large-scale IT projects may lead to fluctuating workloads.
Why EOS IT Solutions
- •Specializes in niche areas like audio-visual field technology and smart hands services.
- •Offers a mix of technical and logistics roles, catering to varied skill sets.
- •Emphasizes project management across IT services, ensuring structured career paths.
Aplyr’s read is generated by AI from public sources. Was it useful?
About EOS IT Solutions
EOS IT Solutions provides IT services and solutions, focusing on cloud computing, cybersecurity, and managed services.
