Staff Program Delivery Manager
Confirmed live in the last 24 hours
Tekion
Job Description
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Description
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Key Responsibilities
- Ensure OEM programs meet or exceed goals in customer satisfaction, compliance, quality, and team performance.
- Implement and manage changes or interventions to ensure successful achievement of project goals.
- Act as a key liaison between Tekion, OEMs, and internal teams to facilitate effective communication.
- Identify opportunities to enhance Tekion solutions using feedback and inputs from OEM partners.
- Produce accurate and timely reports on program status throughout its lifecycle.
- Analyze and proactively manage program risks.
- Support product-related activities across OEM programs, integrations, and design improvements.
- Build, engage, and mai