About the role
Job Description
The Service Portfolio Manager will manage and maintain the client's Service Portfolio to ensure offerings reflect customer needs and align with program objectives. Analyze service usage and performance data, make portfolio-level decisions, and oversee the lifecycle management process for services from conception to retirement. The Service Portfolio Manager will work with technical teams to evaluate, prioritize, and define service offerings as the clients System evolves. Collaborate with business analysis and customer success teams to align the overall portfolio with organizational goals and market demands. The Service Portfolio Manager will develop and maintain service-related strategy documentation, coordinate with communications to promote offerings, and implement portfolio management tools. Stay current with industry best practices in service portfolio management and ITSM.
Must have:
- 8 years of experience managing IT/service portfolios and catalogs in a technical enterprise
- Strong organizational and communication skills
- Bachelor’s degree (or an additional 4 years of experience)
Security Clearance:
- Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
Aplyr's read
Accenture Federal Services specializes in providing technology and consulting solutions to U.S. government agencies, attracting professionals skilled in digital transformation and cybersecurity.
What's promising
- •Strong focus on digital transformation for government clients.
- •Diverse range of roles from cybersecurity to data analytics.
- •Opportunities to work on impactful federal projects.
What to watch
- •Navigating complex government regulations can be challenging.
- •High demand for security clearances may limit applicant pool.
- •Work-life balance can be strained due to project deadlines.
Why Accenture Federal Services
- •Specializes in serving U.S. federal agencies with tailored solutions.
- •Combines global expertise with local insights for government projects.
- •Emphasizes cybersecurity and digital innovation in public sector.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Accenture Federal Services
Accenture is a global professional services company providing a broad range of services in strategy and consulting, digital transformation, technology, and operations.
- Founded
- 1989
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