Security Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.  The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role:  

Four Seasons Hotel Jakarta is seeking a Security Officer who embodies both friendliness and professionalism in every interaction. This individual will have a keen attention to detail, ensuring the safety and well-being of our guests, employees and the property at all times. We are looking for someone who can respond swiftly and effectively in emergency situations, maintaining a calm and supportive presence.

What You Will Do:

• Provide assistance to guests and employees during emergency situations, including evacuation and first aid.
• Operate and control the keys, lock system, alarm system, surveillance system and fire protection system.
• Respond to emergencies such as fire, medical situations, accidents, theft, or suspicious activity.
• Patrol the hotel premises (lobbies, corridors, guest floors, back of house and perimeter) regularly to maintain order and establish a visible presence. 
• Monitor CCTV cameras and fire safety systems in the security control room.
• Prepare incident reports, logbooks, and maintain proper documentation of all security related activities.
• Enforce hotel rules and regulations to ensure a safe and secure environment for guests and staff.
• Control access points to ensure only authorized personnel are allowed in restricted areas.
• Assist in investigations of accidents, thefts, property loss, and other security incidents.
• Support crowd control during large-scale events or VIP movements within the hotel.
• Provide excellent guest service while maintaining a professional demeanor at all times.
• Report any potential safety hazards or maintenance issues to relevant departments.
• Follow procedures concerning hotel fire and life safety/emergency.
• Work harmoniously and professionally with co-workers and supervisors.

What You Bring:

• High attention to detail.
• Firm knowledge of Security operations.
• Skilled problem solving.
• High sense of ethics and honesty.
• Knowledge of local law enforcement.
• Excellent personal presentation and interpersonal skills.
• Minimum of 1 full year of employment in related position with Four Seasons or other organization, or Law Enforcement /Military experience.
• Excellent reading, writing, and oral proficiency in English language.
• Must be able to speak English and Bahasa Indonesia.
• Must have the right to work in Malaysia.

What We Offer: 

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

Note : For Indonesian nationality only