Senior Account Manager- Weights & Biases

What You’ll Do:

The Account Management team at Weights & Biases (W&B) by CoreWeave, drives retention and revenue growth across our existing customer base by ensuring AI/ML teams achieve meaningful outcomes with our platform. We partner closely with Field Engineering—who leads technical success—to connect product adoption to business value, reduce friction in ML workflows, and uncover whitespace across organizations. Our team builds deep, multi-threaded relationships with technical and operational stakeholders, maintains disciplined forecasting and account planning, and identifies opportunities to expand W&B usage across teams and business units. We ensure customers realize long-term value while contributing to sustained company growth.

About the Role:

As a Senior Account Manager, you will own the commercial strategy and outcomes for a portfolio of Enterprise and select Strategic customers. You will lead complex renewals, manage multi-threaded expansion and cross-sell motions, and scale W&B adoption across multiple teams and business units. You will run structured commercial workflows—including discovery, qualification, value and ROI articulation, pricing, negotiation, and forecasting—while maintaining detailed multi-year account plans that incorporate whitespace, risks, and growth sequencing. You will partner closely with Field Engineering to coordinate cross-functional deliverables, lead executive business reviews, and use adoption insights to influence expansion strategy. This role requires strong commercial judgment, technical curiosity, and the ability to operate autonomously in ambiguous, fast-moving environments.

Who You Are:

• 8+ years in B2B SaaS customer-facing roles commercializing technical products
• 5+ years in a quota-carrying Account Management, Sales, or Renewals role owning commercial outcomes
• Proven success managing Enterprise or Strategic customers with multi-threaded stakeholder engagement (practitioners → team leads → executives)
• Experience leading complex expansion, cross-sell, POV, and negotiation cycles
• Strong technical and product curiosity with familiarity in AI/ML, DevOps, or data infrastructure tooling
• Demonstrated ability to maintain detailed account plans including whitespace mapping, risk tracking, and multi-year growth planning
• Disciplined forecasting and CRM hygiene across renewal and expansion pipelines
• Able to self-direct in ambiguous