MDU Growth Specialist 

 

Position Title: MDU Growth Specialist             

Department: Consumer Sales    

Reports To:   MDU Sales Manager           

FLSA Status: Non- exempt/hourly, Full-time, Benefited 

 

Compensation Details:  $20-$24/hour PLUS commission, mileage reimbursement 

 

Benefits & Perks

• Medical, Dental, and Vision coverage
• 401(k) + Profit Sharing
• Paid Time Off
• Education opportunities
• High-speed internet stipend
• Paid comprehensive training
• Growth opportunities
• Company vehicle provided
• Paid pregnancy/bonding leave

LOCATION:  Greater Peninsula in Bay Area

Position Summary:

In this role, you will work within the consumer field organization responsible for driving sales by securing new fiber orders from apartment, condo and multi-dwelling units within Sonic’s fiber footprint. These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants of apartment, condo and multi-dwelling units within their assigned territory, to increase the MDU overall Sonic take rate, in our fiber footprint.

Position Type/Expected Hours of Work:

Full-time (40 hours per week), non-exempt position

Travel:
Travel is expected for this position. A valid California Driver’s License and Clean DMV is required.

 

Essential Duties and Responsibilities: 

• Meet Monthly sales performance expectations and Drive Take Rate at Full Building Installs to 30% 
• Complete at least 200 knocked doors and 3 new orders per day through door hangers and door knocking. 
• Coordinate onsite events with landlords and property managers. 
• Visit Full Building Installs during installation coordinating with Acquisition team. 
• Check the regular dispatch calendar for standard single-unit installations. 
• Utilize Salesforce Maps for efficient marketing routes and track doors knocked per day. 
• Leave marketing materials behind and send emails to online community groups. 
• Record and update opportunities daily in Directly and Salesforce. 
• Follow a weekly schedule with quality field activities. 
• Provide daily reports on scheduled visits and results to the Sales Manager. 
• Focus on increasing Take Rate on Acquired Buildings. Use FBI excel sheet to attack lowest take rate buildings.

 

Competency:

To perform the job successfully, an individual should be familiar or able to learn:

Sonic’s Fiber installation process

• Basic understanding of Sonic internal Tools
• Understanding of Customer Relationship Management (CRM) software, Salesforce a plus
• Working knowledge of MS Suite
• Good communicator both verbally and written
• Must be able to multi-task and balance many priorities
• Solid teamwork skills

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individua