Behavioral Health Care Manager

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for a Behavioral Health Care Manager to join our Collaborative Care team. This role would be responsible for supporting and coordinating the mental and physical health care of patients within the Collaborative Care model in close partnership with medical providers, Psychiatric Consultants, and the broader care team. We are looking for someone who has experience in behavioral health care coordination, strong clinical collaboration and communication skills, and wants to bring their talents into a “for purpose” space.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position and will be based on eastern time. Talkspace HQ is located in NYC.

What You’ll Do

• Patient Care Coordination
• Serve as the primary point of contact for patients enrolled in the Collaborative Care program.
• Support the mental and physical health of patients on an assigned caseload, coordinating closely with the patient’s medical provider and, when appropriate, other mental health professionals.
• Participate in regular caseload consultations with the Psychiatric Consultant and communicate resulting treatment recommendations to the patient’s medical provider.
• Patient Assessment, Education & Treatment Monitoring
• Screen and assess patients for common mental health and substance use disorders using standardized tools, and facilitate patient engagement and follow-up care.
• Provide education to patients on common mental health and substance use disorders, including available treatment options.
• Deliver brief, evidence-based behavioral interventions such as behavioral activation, problem-solving treatment, motivational interviewing, and other appropriate therapies.
• Track treatment response, monitor changes in clinical symptoms, and identify any treatment side effects or complications.
• Support psychotropic medication management prescribed by medical providers, focusing on adherence, effectiveness, and side-effect monito