About the role

The Commercial Claims department is seeking a Commercial Claims Specialist II. A Claims Specialist handles all lines of Commercial business including coverage issues and litigation exposures. The Commercial Claims Specialist II is a disciplined self-starter with outstanding communication & customer service skills. Has developed coverage skills, negotiation experience, and is a creative & analytic proactive problem solver. Also, can prioritize work assignments, is an independent worker but can work as a member of the team. Individuals should be decisive, "own" the decisions they make, and the work produced, responsible, dependable and developing presentation skills.

Schedule: Monday-Friday, specific hours are subject to selected start times between 8:00am-9:00am pending supervisory approval.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

Regular reviews of all open exposures, including input from the supervisor as needed, focusing on the investigation and the accuracy of the file reserves. Has experience with coverage issues requiring Reservation of Rights and coverage declination letters.
Investigate, review, analyze and evaluate the assigned property damage and bodily injury claims expeditiously (and if necessary, through the litigation process) in preparation for prompt resolution. Will keep the supervisor informed on claims progress as needed.
Has experience with coverage issues requiring Reservation of Rights and coverage declination letters.

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

A minimum 3-8 years of claims experience, this should include handling litigated and non-litigated property damage and bodily injury claims related to BOP, CA and CGL policies.
Initiates appropriate action to review coverage and proactively resolve all claim exposures in a manner consistent with existing law, license and company guidelines.
High School Diploma or GED equivalent.

Preferred Qualifications:

Other insurance designations.

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $81,124-$94,141

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Skills & Tags

Aplyr's read

NJM Insurance is a mutual insurer known for its focus on customer service and a stable work environment, attracting those seeking a career in insurance.
Synthesized from recent postings & public sources

What's promising

•NJM Insurance has a strong reputation for customer satisfaction and service.
•The company offers a stable work environment with a focus on employee growth.
•NJM is a mutual company, prioritizing policyholder interests over shareholder profits.

What to watch

•Limited public information about NJM's innovation in digital insurance solutions.
•Potentially limited career advancement opportunities due to its regional focus.
•The insurance industry can be heavily regulated, impacting flexibility and speed.

Why NJM Insurance

•NJM Insurance is a mutual company, which is less common in the insurance sector.
•The company has a strong regional presence in New Jersey and surrounding states.
•NJM emphasizes customer service, reflected in its consistent high satisfaction ratings.

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About NJM Insurance

NJM Insurance

njm.com

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NJM Insurance Group is a mutual insurance company providing personal and commercial insurance products, including auto, home, and workers' compensation insurance.