LM235: Invocing Agent

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RC774279 LM235: Invocing Agent (Open)

LM235: Invocing Agent

Full time

Carretera Estatal 200 Querétaro Tequisquiapan #200 Aeropuerto Intercontinental Querétaro 76295 Querétaro, QUE Mexico

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:
Under general supervision perform the following activities:
• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits/debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-Bso). 
• Generates reporter for daily reimbursement to FedEx internal AA.  Generate RODr reports. Generate reports for billing collection BSO same day collection,
• Application collections system ORACLEAR.  GCCS application.
• Performs other related duties as required.

Minimum Requirements:
Minimum Education:
• High School Degree/Equivalent.
• Two (2) years of college in Accounting or Business preferred.
                                                      
Minimum Experience:
• Previous clerical or customer service experience in a service environment.
• Two (2) years experience in Billing or Accounts Receivable.

Minimum Required Skills:
• Excellent customer service and communications skills (oral and written).
• Clear and articulate speaking voice.
• Light typing (35 WPM) and experience operating a CRT.
• Word-processing and Spreadsheets experience is required.
• Fluent in English.

Job Posting End Date: