About the role

We are seeking a highly accomplished and dynamic individual to join the Payments Transformation Team, a critical function supporting Global Payments Operations. This pivotal role is essential for driving operational efficiency and effectiveness. As part of the Ops Productivity, Strategy, and Investment Planning team, the person will need to ensure robust governance, timely communication, and strategic alignment across our initiatives.

Key Responsibilities:

Ops Productivity Program Execution:

Drive Payments programs through collaboration with Operations, Product, and Technology, fostering strong relationships for successful delivery.
Simultaneously manage multiple complex projects
Continuously evaluate and improve program performance against objectives
Ensure the program effectively contributes to meeting and exceeding technology delivery plans.
Proactively identify and mitigate project risks
Apply best practice PMO methodology to develop tailored project plans, delivering desired outcomes within budget and adhering to CPMC guidelines
Generate clear and concise activity, progress, and management reports
Utilize productivity forums and sub-forums, to provide clear and timely updates to Senior Management Team and document minutes the calls effectively
Partner effectively with diverse teams across geographies and functional areas
Demonstrate leadership and the ability to operate independently, making informed decisions

Stakeholder Management and Communication:

Communicate program status, issues, risks, and their disposition to stakeholders.
Act as a challenger to the change management workstream, ensuring investments align with growth areas.

What we need from you:

Bachelor's degree in a related field (e.g., Business Administration, Engineering, Information Technology). Master's degree preferred.
Project Management Certification preferred
Proven track record of successfully delivering complex operational productivity programs.
Strong understanding of Agile methodologies and experience of Agile transformation programs.
Proficient with current AI tools and an awareness of emerging industry trends
Excellent communication, interpersonal, and presentation skills.
Ability to influence and collaborate effectively with cross-functional teams and senior leadership.
Strong analytical and problem-solving skills.

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Cash Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Aplyr's read

Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.
Synthesized from recent postings & public sources

What's promising

•Citigroup's global presence offers employees opportunities for international career advancement.
•The company invests heavily in technology, providing roles for tech-savvy professionals.
•Citigroup's diverse services allow for career growth across multiple financial sectors.

What to watch

•Citigroup has faced regulatory challenges impacting its operations and reputation.
•The company's size can lead to bureaucratic processes that slow decision-making.
•Citigroup's restructuring efforts may create uncertainty in job stability.

Why Citigroup

•Citigroup's extensive global network differentiates it from many competitors.
•The firm's commitment to innovation is evident in its technology-driven roles.
•Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Citigroup

Citigroup

citi.com

View company

Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.