Collection Specialist

The Collection Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

REPRESENTATIVE ACTIVITIES:

• Review and monitor open accounts for collection efforts

• Conduct collection calls to collect Accounts Receivables

• Mail correspondence to customers to encourage payment of overdue receivables

• Negotiate customer disputes to resolution and documents root cause

• Provide customer service and develops relationships with internal/external customers and suppliers

• Maintain accurate collection files

• Identify issues attributing to account delinquency. Participate in process improvement projects

• Provide timely follow-up on payment arrangements

REQUIREMENTS:

• Degree/background in Finance or Business Administration

• Fluent in English is mandatory (written & spoken)

• Effective business writing and professional communication skills

• Preferably 1-2 years of collections/finance/customer service experience; AR knowledge/experience a plus

• Strong communication, problem solving and analytical skills, attention to detail

• Advantage: knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Cheques.

• Effective securement of prompt payment from customers while employing commercial sensitivity and good judgment

WE OFFER:

• Fixed working hours between 9 am - 4 pm

• Diverse career development opportunities

• Professional development plans, training and learning courses

• Opportunity to work partially from home (after training 3 days home office per week)

• Multicultural international environment and daily use of foreign languages

• 25 days of vacation + 2 PTO days

• Pension/health insurance contribution, childcare allowance benefit

• Meal vouchers, cafeteria system, Multisport card etc.

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email recruiting@ppg.com. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.