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QA Automation Engineer (AI Systems & Web Apps)

TalkspaceTalkspace·Telehealth/Mental Health

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~12 min

Company site

Posted

139 days

Sponsorship

H-1B history

This company has a track record of sponsoring H-1B visas.

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01

About the role

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

Our engineering team is looking for a QA Automation Engineer. This role will be responsible for building and maintaining automated and manual testing frameworks that ensure the reliability, safety, and performance of web, mobile, API, and LLM-powered systems. This role includes designing tests for agentic workflows, validating structured outputs, identifying regressions in model behavior, and collaborating with engineers and product managers to ensure comprehensive test coverage.

Talkspace HQ is in NYC; this position is based in Eastern Standard Time.

What You’ll DO

Automation Testing

  • Develop and maintain automated test scripts for web apps, mobile apps, APIs, and LLM-driven features.
  • Build and improve automation frameworks for testing agentic and multi-step workflows.
  • Update automated scripts based on evolving requirements, prompts, tools, and system behaviors.
  • Debug and troubleshoot automation issues to ensure stability and reliability.

Manual & Exploratory Testing

  • Execute manual test cases to validate new features and identify defects.
  • Conduct exploratory testing to uncover unexpected behaviors, including AI-specific issues.
  • Create and maintain detailed test plans and test cases.
  • Document and track defects using standard tools and processes.

AI-Specific QA Responsibilities

  • Develop evaluation harnesses for LLM outputs, including structured output validation and model regression testing.
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Aplyr's read

Talkspace is a leading online therapy platform, attracting professionals dedicated to making mental health care accessible and reducing stigma around seeking help.

Synthesized from recent postings & public sources

What's promising

  • Talkspace offers flexible work arrangements for therapists, allowing them to work remotely.
  • The platform connects therapists with a large, diverse client base, enhancing professional reach.
  • Talkspace's focus on mental health accessibility aligns with growing societal demand for such services.

What to watch

  • Limited public information about Talkspace's employee benefits and compensation structure.
  • The company faces competition from other telehealth platforms offering similar services.
  • Contract positions may lack job security and benefits compared to full-time roles.

Why Talkspace

  • Talkspace provides therapy through secure messaging, differentiating it from traditional face-to-face sessions.
  • The platform's emphasis on reducing mental health stigma is a core part of its mission.
  • Talkspace has a wide geographical reach, hiring therapists across many states for greater accessibility.

Aplyr’s read is generated by AI from public sources. Was it useful?

03

About Talkspace

Talkspace is an online therapy platform that connects individuals with licensed therapists through a secure messaging and video chat interface. By providing accessible mental health services, Talkspace aims to reduce the stigma around seeking help and improve the overall mental well-being of its users.

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