People Technology Analyst | EST or CST USA | Remote
Confirmed live in the last 24 hours
Grafana Labs
Job Description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The People Technology Analyst is responsible for the development, configuration, and ongoing maintenance of the technology tools that support Grafana Labs. This role will be the subject matter expert for our talent acquisition tech stack while also contributing to the administration and evolution of other people systems, including LMS platforms, AI-enabled tools, and emerging HR/People Team technologies.
What You'll Be Doing:
- Serve as the system owner and SME for Greenhouse Recruiting
- Configure and maintain custom fields, stages, tags, security permissions, and other metadata lists
- Provide technical support for integrations
- Build and maintain dashboards, reports, and analytics to support hiring insights and decision-making
- Support audits, compliance needs, and data integrity within the recruiting system
- Drive continuous improvement through testing new features, releases, and best practices
- Partner with internal stakeholders to gather requirements, document processes, and translate needs into system solutions
- Support and administer additional people tools such as Learning Management Systems (LMS), AI-enabled HR tools, Workforce Planning Platforms, etc.
- Create configuration documentation and develop user guides to enable internal stakeholders
What Makes You a Great Fit:
- Must be located in either Central or Eastern time zone in the US
- Experience administering Greenhouse (ATS) is required, Docebo (LMS), Tangelo (Onboarding & Workflow Automation) preferred.
- Experience in a high-growth startup environment with constant change as your companion
- A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills
- A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person
- Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually
- Process oriented, creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems
Compensation & Rewards:
In the US, the Base compensation range for this role is $100,000 - $120,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
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