About the role
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
The Order Entry Specialist plays a key role in the full lifecycle of customer orders—from entry to delivery. This role ensures orders are entered accurately, payments are validated correctly, shipments are coordinated on time, and any issues are resolved with urgency and ownership. You’ll work closely with Sales, Logistics, Finance, and our warehouse partners to keep orders moving, solve problems before they impact customers, and support a smooth, reliable experience at every step.
In This Role
- Manage order entry, updates, cancellations, and pricing adjustments with a high level of accuracy and attention to detail
- Validate payments and ensure compliance with order policies, approval workflows, and documentation requirements
- Monitor order progress and proactively address issues to meet service and delivery expectations
- Build, release, and schedule shipments in coordination with warehouse operations, carriers, and customers
- Research and resolve shipment exceptions, order errors, unreleased orders, and inventory discrepancies
- Partner cross-functionally with Logistics, Finance, Sales, and Customer Operations to identify root causes and implement solutions
- Support continuous improvement by streamlining workflows and reducing errors across the order-to-cash process
- Reconcile customer payments across multiple methods, maintain accurate ERP records, and escalate discrepancies as needed
- Other duties as assigned, in accordance with training and qualifications
- Uphold our Core Values and be a valuable member of the Four Hands team:
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- 5+ years of experience in order management, logistics, or customer operations
- Bachelor’s degree or equivalent experience in business, supply chain, operations, or related field preferred
- Strong attention to detail with the ability to manage data accurately and follow established workflows
- Proven ability to exercise discretion, use sound judgment, and make decisions independently
- Excellent communication and relationship-building skills across teams and with external partners
- Proficiency with ERP systems (Microsoft Dynamics 365 preferred)
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
About Four Hands
Aplyr's read
Four Hands is a dynamic furniture designer known for its sustainable innovations, attracting creative professionals passionate about home decor and design.
What's promising
- •Four Hands emphasizes sustainable design, appealing to eco-conscious job seekers.
- •The company offers diverse roles, from creative to technical positions, providing varied career paths.
- •Four Hands has a strong presence in the hospitality sector, offering stability in a growing market.
What to watch
- •Limited public information about employee benefits and work-life balance.
- •The company's rapid growth may lead to resource strain and operational challenges.
- •Potential candidates may face intense competition due to the company's industry reputation.
Why Four Hands
- •Four Hands integrates sustainability deeply into its product design process.
- •The company is known for its innovative approach to furniture design, setting industry trends.
- •Four Hands has a unique focus on the hospitality industry, differentiating it from typical home decor companies.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Four Hands
Four Hands is a leading designer and wholesaler of home furnishings, specializing in innovative and sustainable products.
