About the role
The Credit Maintenance Specialist is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies.
Responsibilities:
- Interact with clients assigned through inbound calls and process queue work
- Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank references
- Analyze information to judge credit worthiness
- Assist in client issue resolution and addressing credit needs
- Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards
- Aid in ensuring consistency and quality of process across the company
- Support cross-training and line-balance opportunities to assist business partners
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years of relevant experience
- Experience in credit, lending, and working within a financial department
- Fluent in spoken Cantonese. Can read and write in English and have basic speaking ability
- Working knowledge of interpreting online reports from Experian and/or Dun & Bradstreet
- Demonstrated skills in analyzing and interpreting financial documents such as tax returns, annual statements, balance sheets, and signature validations
- Proficient computer skills with a focus on Microsoft Office applications (Word, Excel and PowerPoint)
- Basic knowledge of the organization and its policies required
- Consistently demonstrates clear and concise written and verbal communication
Education:
- College diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Credit Maintenance------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills & Tags
Aplyr's read
Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.
What's promising
- •Citigroup's global presence offers employees opportunities for international career advancement.
- •The company invests heavily in technology, providing roles for tech-savvy professionals.
- •Citigroup's diverse services allow for career growth across multiple financial sectors.
What to watch
- •Citigroup has faced regulatory challenges impacting its operations and reputation.
- •The company's size can lead to bureaucratic processes that slow decision-making.
- •Citigroup's restructuring efforts may create uncertainty in job stability.
Why Citigroup
- •Citigroup's extensive global network differentiates it from many competitors.
- •The firm's commitment to innovation is evident in its technology-driven roles.
- •Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.
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About Citigroup
Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.
