About the role

Aplyr's Quick Take

This role is about providing customer service at Walmart's front desk, handling refunds, exchanges, and customer inquiries. It's an entry-level position focused on direct interaction with customers, requiring adherence to company policies and procedures. This is an individual contributor role with no management responsibilities.

Good fit

Ideal candidates are those with a friendly demeanor and a willingness to help others, likely suited for individuals with some retail or customer service experience. Being 16 or older is the only strict requirement, making it a good fit for students or first-time job seekers.

Worth noting

The pay starts at $18.00/hr, which is competitive for entry-level retail positions. The job does not specify any preferred qualifications, indicating a low barrier to entry.

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do...

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $18.00.

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Le taux horaire minimum pour ce poste débute à 18.00.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2170 Louie Dr, Westbank, BC V4T 3E5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Aplyr's read

Walmart is a retail giant offering diverse roles from logistics to customer service, attracting those who thrive in fast-paced, large-scale environments.
Synthesized from recent postings & public sources

What's promising

•Walmart offers extensive career advancement opportunities due to its vast global operations.
•The company provides competitive wages and benefits, especially for entry-level positions.
•Walmart's commitment to sustainability initiatives is increasingly attracting environmentally-conscious employees.

What to watch

•High employee turnover is a persistent issue, particularly in entry-level positions.
•Walmart has faced criticism for its labor practices and employee treatment.
•The fast-paced work environment can be stressful and demanding for some employees.

Why Walmart

•Walmart's scale allows for a wide variety of job opportunities across multiple sectors.
•The company is a leader in retail technology and innovation, investing heavily in e-commerce.
•Walmart's global presence provides unique opportunities for international career growth.

Aplyr’s read is generated by AI from public sources. Was it useful?