About the role
Job Context
Service Consultant is responsible for providing client onboarding and retention initiatives, such as modular training or data and design services. They work collaboratively with senior staff to assist in client deployments.What You’ll Do
Provide data & design services to customers such as importing files and creating reports or output documents.
Facilitate modular feature-based training of Simpro Group’s products.
Assist senior staff by working collaboratively to provide training or data & design services to onboarding or expansion clients.
Help with customer preparation sessions or assist with administrative and project-related initiatives.
Facilitate feature-based workshops or group learning modules.
Develop and maintain product knowledge, including staying up to date with recent product releases.
Work towards developing industry knowledge and business acumen.
Pursue opportunities to promote customer features or add-on adoption.
What You’ll Bring
Excellent troubleshooting, problem-solving, organisational, and questioning skills.
Proficiency in Google Suite is preferred.
A good understanding of cloud-based technologies and systems.
The ability to keep up with regular product rollouts and maintain expert knowledge of the Simpro suite of products.
Ideally, experience of working in a data driven environment.
An ability to stay focused on assigned tasks.
An inquisitive and solution focused mindset.
What We Can Offer You
Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Delicious, free, chef-prepared lunch 3 days per week on site
Talent Referral Program – get rewarded for referring a friend to join our team!
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit simprogroup.com/au/company/careers to learn more about us and our values.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.
Aplyr's read
Simpro is a specialized software provider for trade services, attracting professionals keen on optimizing operational efficiency and project management.
What's promising
- •Strong focus on the trade services industry ensures tailored solutions.
- •Recent roles suggest a dynamic, growth-oriented work environment.
- •Innovative use of AI in software development enhances product offerings.
What to watch
- •Niche market focus may limit broader career opportunities.
- •High demand for specialized roles could lead to competitive pressure.
- •Limited public information about company culture and employee satisfaction.
Why Simpro
- •Offers industry-specific software solutions for trade services.
- •Emphasizes project management and operational efficiency improvements.
- •Integrates advanced AI technologies into their software products.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Simpro
SimPRO Software provides business management software for the trade services industry, helping companies streamline operations, manage projects, and improve profitability.
