Specialist, Shopfloor IT Operations

Confirmed live in the last 24 hours

Scout Motors

Blythewood, South Carolina, United States

Remote

Posted April 5, 2026

Job Description

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

The Shopfloor IT Operations Specialist is responsible for the creation and management of support concepts, handling service tickets, and providing tier one support. The Specialist will report to the Manager Automation/Shopfloor IT.

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

Establish an understanding of the shopfloor systems, including: the Manufacturing Execution Systems (MES), Screw Data Management System, Supervisory Control and Data Acquisition (SCADA), and their Configuration, Monitoring, and Troubleshooting to ensure and maintain system integrity and performance.
Hardware Configuration/troubleshooting: conduct the hardware configuration, such as Worker Guidance stations, Andon boards, and handheld devices.
Labels and Printer Services: Oversee the management and maintenance of label and printer services.
Creation of Support Concept: Develop and implement support strategies for shopfloor IT operations.
Service Tickets & Tier One Support: Manage and resolve service tickets, providing first-level support for shopfloor IT issues.
Audit/Reporting: Conduct audits and generate reports to ensure compliance and operational efficiency.
Support for All Production Shifts: Provide IT support across all production shifts to ensure continuous operations.
Cross Functionality: Collaborate with various departments to ensure seamless IT operations on the shopfloor.

Location & Travel Expectations:

This role will be based out of the Scout Motors location in Blythewood, South Carolina.
This role requires 5 days per week in the office, with regular in-person meetings and events.
Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

4+ years of professional experience in industry (automotive production preferred).
Bachelor’s degree in IT, Engineering, or other technical fields.
2+ years of Project management skills.
Familiarization with Database, programming, and communication protocols.
Knowledge in Productio

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