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Sales Development Representative | SaaS / AI (EST in US/Ontario CA)

ForethoughtForethought·Artificial Intelligence / Customer Support

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Posted

85 days

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About the role

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents think, act, and improve — delivering better customer experiences and scalable business impact.

We are tackling a $400B+ market opportunity, and we’re assembling a world-class team of Strategic Sales Development Representatives (SDR), Outbound, to help us get there!

What You’ll Be Doing (Responsibilities):

  • Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media.
  • Achieve weekly, monthly, and quarterly sales-qualified opportunity goals.
  • Partner with Account Executives to strategically target and engage best-fit accounts.
  • Research technical buyers and craft contextual, compelling emails and cold calls.
  • Maintain and update records within our CRM, ensuring accurate documentation of research and activities.
  • Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition.
  • Support list building and other research projects to identify opportunities.
  • Participate in continuous training to refine your skills and stay ahead of industry trends.
Who You Are (Skills and Qualities):
  • Experience: 4 to 18 moths as SDR.
  • Industry: Experience selling SAAS products | Startup experience
  • Resilient and Coachable: You embrace feedback, learn from challenges, and continuously strive for improvement.
  • Highly Curious and Persistent: You have a natural curiosity and determination to uncover opportunities and engage prospects effectively.
  • Organized and Reliable: You excel at managing tasks, maintaining accurate records, and consistently following through on action items.
  • A Strong Communicator: You possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas.
  • Self-Starter: You thrive in a fast-paced, dynamic startup environment and are driven to achieve results.
  • Technically Savvy:
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Aplyr's read

Forethought is an AI innovator transforming customer support through automation, ideal for tech enthusiasts passionate about AI-driven solutions.

Synthesized from recent postings & public sources

What's promising

  • Forethought leverages AI to significantly enhance customer support efficiency.
  • The company offers roles in cutting-edge AI/SaaS, attracting tech-savvy professionals.
  • Forethought's hybrid work model in SF supports flexible working conditions.

What to watch

  • High competition in the AI customer support sector may impact growth.
  • Limited public information about long-term financial stability.
  • Potential challenges in scaling AI solutions across diverse industries.

Why Forethought

  • Forethought focuses exclusively on AI solutions for customer support.
  • The company integrates intelligent automation with actionable insights.
  • Forethought's roles emphasize AI/SaaS expertise, appealing to niche professionals.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Forethought

Forethought is an AI-driven company that specializes in enhancing customer support through intelligent automation and insights.

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