Onboarding Associate at BitGo

About the role

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

As an Onboarding Associate, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks.

The role will support our APAC onboarding requirements and reports to the CEO/Director of Operations.

Responsibilities

Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines;
Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required;;
Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process;
Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration;
Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements;
Handle ad-hoc tasks assigned by the supervisor

Requirements

Minimum bachelor's degree holder
Minimum of 1–3 years of experience in a relevant compliance, onboarding, due diligence role, preferably within the financial services or fintech sector
Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notice and related laws, directives, regulations and compliance standards
Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
Strong analytical, communication and documentation skills
Proficiency in both English and Mandarin, with the ability to review and assess documents in both languages

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

Competitive base salary, bonus, and stock options
Computer equipment to suit your needs
Generous paid time off
Great colleagues and inspiring startup environment

Skills & Tags

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Aplyr's read

BitGo is a key player in digital asset security, ideal for those passionate about blockchain and institutional-grade cryptocurrency management.
Synthesized from recent postings & public sources

What's promising

•BitGo offers robust security solutions crucial for institutional cryptocurrency management.
•The company is a leader in enhancing compliance for digital asset transactions.
•BitGo's expansion into diverse markets offers growth opportunities for employees.

What to watch

•The volatile nature of the cryptocurrency market poses inherent business risks.
•Limited public information about BitGo's internal culture and employee satisfaction.
•High competition in fintech may impact BitGo's market positioning.

Why BitGo

•BitGo provides institutional-grade custody solutions, setting it apart in digital asset security.
•Their focus on compliance enhances trust in blockchain transactions.
•BitGo's presence in multiple global markets offers diverse role opportunities.

Aplyr’s read is generated by AI from public sources. Was it useful?

About BitGo

BitGo

bitgo.com

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BitGo is a leading digital asset custody and security company that provides institutional-grade solutions for managing cryptocurrencies. They play a crucial role in enhancing the security and compliance of digital asset transactions, making it easier for businesses to adopt blockchain technology.