Communication Specialist, Bilingual

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

This role is twice per week in office

Help drive clarity, coordination, and connection across Advisor Effectiveness

We’re looking for a highly organized, proactive, and collaborative Communication & Coordination Specialist to support the rhythm, structure, and communication flow across Advisor Effectiveness.

This role is ideal for someone who brings together strong communication skills, coordination excellence, and a mindset for organizational effectiveness. You’ll play a key role in helping teams stay aligned, informed, and moving forward, supporting communication planning, managing intake, coordinating priorities, and ensuring messaging is clear, consistent, and connected to broader business goals.

If you enjoy bringing order to complexity, connecting people and priorities, and helping teams operate more effectively, this is a great opportunity to make a meaningful impact.

What you’ll do:

Communication Support & Coordination

• Draft, edit, and coordinate internal and external communications across Advisor Effectiveness teams

• Gather updates, news, and key inputs from business units and transform them into clear, structured communication outputs

• Develop and maintain communication templates, briefing materials, and calendars to support consistency and efficiency

• Ensure communications are well organized, audience-appropriate, and aligned to business priorities

Cross-Functional Coordination

• Help triage, organize, and coordinate incoming requests across multiple teams and priorities

• Bring visibility and structure to work in motion by tracking deliverables, timelines, and follow-ups

• Partner with business stakeholders to support aligned, timely, and effective communications

• Attend interdepartmental meetings to identify communication needs, dependencies, and opportunities for stronger coordination

• Facilitate regular check-ins with business unit representatives to maintain momentum and alignment

• Campaign & Initiative Support

Message & Brand Alignment

• Ensure all communications align with change management principles

• Provide editorial oversight to strengthen clarity, tone, consistency, and message discipline

• Support communication practices that improve alignment, reduce duplication, and enhance overall team effectiveness

How you’ll make an impact

• Improve coordination and communication flow across multiple business units

• Help teams stay organized, aligned, and connected through stronger planning and follow-through

• Bring a lens of organizational effectiveness to how communication requests are managed and executed

• Support a more disciplined, transparent, and efficient approach to stakeholder communication

What you bring:

• Bachelor’s degree in a field closely related to Communications, Marketing or Business

• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.

• 2–4 years of experience in communications, coordination, organizational effectiveness, project support, or a related role

• Excellent written and verbal communication skills

• Strong organizational, planning, and project coordination abilities

• Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment

• Experience with digital communication and collaboration tools

• Strong stakeholder management skills and the ability to build effective working relationships across groups

• A proactive mindset, strong attention to detail, and disciplined follow-through

• An ability to bring structure, clarity, and coordination to complex or fast-moving work

Why join Sun Life:

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

• A friendly, collaborative and inclusive culture

• A collaborative and interactive team environment

• Being part of our journey in developing the next greatest digital experience

• Working together, sharing common values and encouraging growth & achievement

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

58,000/58 000 - 93,000/93 000

Job Category:

Sales - Distribution Support

Posting End Date:

26/06/2026