Director, Sales Strategy Enablement Process Design & Adoption

Overview

The Engineering, Enablement & Operations (EE&O) team enables the Microsoft Commercial Business to better serve every person and organization’s transformation and economic success. This work includes designing and managing systems, tools, and strategies across compensation, performance insights, planning, skilling, and sales tools. The EE&O Revenue Strategy team supports every person in Microsoft Customer and Partner Solutions (MCAPS) in serving customers by activating and evolving Microsoft’s commercial engine.

 

As a Director, Sales Strategy Enablement Process Design & Adoption within EE&O Revenue Strategy, you will own the design and execution of resource planning processes across a global, cross-functional organization. You will define scalable operating models, establish governance and execution cadence, and ensure consistent, quality delivery. This role applies systems thinking to translate complex work into clear, repeatable processes and supports operational consistency through continuous improvement.

 

You will also lead and develop a team, balancing support for individuals with clear performance expectations. This includes providing direct feedback and reinforcing a culture of accountability, clarity, and continuous improvement. The role requires credibility with leadership stakeholders, along with the ability to contribute to decisions, represent team priorities, and maintain focus on priority outcomes.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Model a clear accountability framework that balances individual support with defined performance expectations and outcomes
• Coach and develop team members through timely, actionable feedback that builds capability in systems thinking, stakeholder engagement, and operational execution
• Translate complex, evolving work into clear priorities, ownership, and structured plans to support confident execution
• Establish and maintain operating rhythms that ensure quality, consistency, and predictable delivery of work
• Represent team initiatives with credibility, communicating progress, risks, and impact to leadership stakeholders
• Support decision-making by connecting day-to-day execution to broader strategic outcomes
• Advocate for the team by ensuring work is understood, maintaining focus, and reinforcing sustainable workloads
• Shape and reinforce team culture centered on clear communication, ownership, and continuous improvement
• Lead the design and execution of an end-to-end resource planning system, ensuring processes are clearly defined and consistently applied
• Support cross-functional alignment and adoption through structured communication, training, governance, and continuous feedback loops
• Embody our Culture and Values    

Qualifications

Required Qualifications

 

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering or related field AND 5+ years of experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, engineering or a related field
• OR equivalent experience
• 4+ years of experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance

 

Preferred Qualifications

 

• 6+ years of experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
• 4+ years people management experience
• Experience designing end-to-end processes, including simplifying complex, cross-functional workflows into scalable operating models

• Experience defining governance structures and decision frameworks that clarify ownership, roles, and priorities
• Experience owning large, recurring operational processes (e.g., planning cycles), including managing cadence, dependencies, and predictable delivery
• Ability to apply systems thinking to translate complex work into clear, repeatable processes
• Ability to align cross-functional teams in matrixed environments and contribute to decision-making without direct authority
• Experience leading and developing teams, including providing direct feedback, setting clear performance expectations, and reinforcing a culture of accountability, clarity, and continuous improvement

Sales Strategy Enablement M5 - The typical base pay range for this role across the U.S. is USD $130,900.00 - $251,900.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600.00 - $272,300.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.