Senior Manager, Operational Risk Management - HR-BMCC

What is the opportunity? 

Senior Manager, HR Operational Risk Management is responsible for leading the management and execution of Operational Risk processes within RBC’s HR, Brand, Marketing, and Corporate Citizenship (HR-BMCC) Function. In this role you will lead the execution of Operational Risk processes ensuring adherence to RBC Risk Management Policies and Standards. You will work to develop strategic solutions to address enhancements in Risk Management, providing leadership to the team in managing Operational Risk exposures. 

Primary Responsibilities: 

What will you do? 

• Lead the execution of the Operational Risk Management program, in accordance with Enterprise policies and standards. Risk Management activities include, risk and control identification and assessment, risk event data collection and analysis, monitoring of key risk indicators and analysis of emerging risk exposures.

• Execute Risk & Control Self-Assessment (RCSA) practices in alignment with established procedures and processes.

• Reporting to senior leadership on topics of Operational Risk Management, enhancing their ability to anticipate and manage operational risk effectively. 

• Provide recommendations for risk mitigation, developing action plans and leveraging business knowledge to support conclusions on risk exposures. 

• Participate in transformational projects by leading change initiative risk assessments, providing expert advice on risk impact associated with prospective change. 

• Ensure embedded responsibility, ownership, and awareness of risk accountability amongst HR-BMCC leadership and downward reporting lines.

• Act as a key integration point between first line HR-BMCC and second line Groups Risk Management and Risk Area Centres of Governance. 

• Responsible for the implementation of HR-BMCC’s Culture, Conduct & Reputation Risks program in alignment with enterprise framework. 

• Oversee HR-BMCC’s Business Continuity Management program, ensuring Business Continuity Plans are documented and maintained across the HR-BMCC Function, to be leveraged upon incident occurrence. 

Position Specifications:

What do you need to succeed? 

Must Have: 

• Strong knowledge of RBC’s policies and procedures specific to Group Risk Management and other Risk Area Centres of Governance. 

• Relevant Operational Risk Management experience, delivering risk-management specific programs. 

• Maturity level and skill/judgement to be able to deal effectively with senior leaders within HR.  

• Ability to assess and respond quickly to change and priorities with a continuous improvement mindset. 

• Comprehensive presentation, advocacy, and communication (verbal and written) skills. 

• Analytical (qualitative and quantitative) and problem-solving skills with focus on attention to detail 

• Strong interpersonal skills, professionalism, and stakeholder relationship management.  

Nice to Have: 

• Working knowledge of Governance, Risk and Compliance (GRC) solutions at RBC (e.g., Archer, EIM, ORMS). 

• Experience as a People Manager, overseeing and directing a team of reports.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

Job Skills

Analytical Thinking, Communication, Long Term Planning, Multi-Level Communication, Operational Risks, Operation Risk Management, Process Improvements, Risk Control, Risk Management, Senior Management Reporting, Time Management

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2026-06-152026-07-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.