Head of Big Chains (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

We’re looking for a sharp, commercially driven and analytical leader to take charge of our most important restaurant partnerships in Ukraine — from global giants and biggest Ukrainian brands.

This is a high-impact, fast-paced role where you’ll shape how these partners grow with Glovo, lead a powerful team of strategic account managers, and work directly with Glovo’s leadership team to deliver results.

THE JOURNEY

• Lead a team of Chains Account Managers responsible for Glovo’s top national and local partners, setting clear ways of working and raising the bar for performance.
• Build and execute joint business plans with partners — from assortment and pricing strategies to co-funded promo campaigns and long-term commercial initiatives.
• Use data and insights to diagnose challenges, identify opportunities, and design business proposals that drive revenue and ROI.
• Be the face of Glovo to senior stakeholders on the partner side, building strong relationships and persuading them to invest more in the platform.
• Operate with speed and clarity in a high-pressure, constantly changing environment — prioritizing ruthlessly and delivering impact under tight deadlines.

WHAT YOU WILL BRING TO THE RIDE

• Minimum of 3 years of experience in Account Management, preferably with responsibility for managing and developing senior-level relationships with large, multi-location brands.
• Demonstrated ability to negotiate sustainable, mutually beneficial (“win–win”) agreements between the platform and chain partners.
• Experience leading a team (e.g., 5-10 account managers / KAMs / coordinators).
• Strong commercial and financial acumen, with the ability to understand P&L impact and use data to inform decisions and drive actions.
• Proven credibility and confidence in engaging senior stakeholders, with a track record of influencing, negotiating, and securing buy-in at executive level.
• Prior experience working in a high-growth, fast-paced, and dynamic environment, ideally within technology, logistics, or related industries.
• A proactive, hands-on working style, with readiness to engage in both strategic planning and tactical execution to deliver measurable results.
• Excellent verbal and written communication skills in Ukrainian and English, with the ability to present complex information clearly and persuasively.

Individuals representing diverse profiles,