Manager, Partner Programs

Reach is a Dinova product that connects restaurant brands with consumer credit card holders through card-linked offer campaigns delivered via publisher partnerships. This role sits at the intersection of partnership management, marketing strategy, and technical program execution. The Manager of the Card-Linked Restaurant Marketing Programs is responsible for the end-to-end success of card-linked marketing offers for restaurant partners—managing partner relationships, equipping sales and account management teams with the tools and knowledge they need, designing creative marketing campaigns within the platform’s technical framework, and resolving complex issues that arise in program delivery. The ideal candidate blends relationship management skills with a strong understanding of card-linking technology and a creative, solutions-oriented mindset. We are unable to offer work sponsorship for this role. 

Who we are

Dinova, now a part of Buyers Edge Platform, is a leading digital procurement network and solutions provider for the foodservice industry. Dinova operates a preferred business dining program that connects corporations and their employees with a network of over 24,000 restaurants. Our mission is to deliver dining savings to corporations and drive business growth for restaurants through innovative solutions. As part of Buyers Edge Platform, a company revolutionizing the foodservice industry with technology, purchasing power, and collaborative partnerships, we are dedicated to empowering stakeholders across the entire foodservice ecosystem. This role is integral to expanding our reach and impact with business diners and corporate credit card holders.

Your impact:

Partnership & Relationship Management

• Support Dinova account managers with restaurant partners participating in the card-linked marketing program, ensuring strong, productive relationships throughout the partner lifecycle.
• Collaborate with partners to understand their business objectives, seasonal priorities, and unique marketing needs, translating those into effective card-linked offer strategies.
• Manage ongoing communication with partners regarding program performance, campaign results, and optimization recommendations.
• Coordinate with card-linking platform vendors and data partners to ensure seamless program delivery and resolve technical or operational issues.

Sales & Account Team Enablement

• Develop and maintain sales collateral, pitch decks, one-pagers, case studies, and FAQ documents that clearly communicate the card-linked program’s value proposition to prospective and current partners.
• Create and update account management toolkits including onboarding guides, campaign playbooks, performance reporting templates, and troubleshooting resources.
• Act as a subject matter expert for internal sales and account management teams, joining calls, presentations, and strategy sessions to help articulate program capabilities, address partner questions, and close opportunities.
• Conduct training sessions and develop reference materials so that sales and account teams can confidently discuss the program independently.

Campaign Design & Creative Problem-Solving

• Design card-linked marketing campaigns tailored to individual restaurant partners, working within the technical constraints and capabilities of the card-linking platform.
• Identify creative solutions when partners have unique or complex marketing needs that don’t fit standard program templates, collaborating with product and engineering teams as needed to explore workarounds or feature requests.
• Develop a deep understanding of the card-linking platform’s technical parameters—including offer structures, targeting logic, redemption mechanics, and reporting capabilities—to maximize campaign effectiveness.
• Stay current on card-linking industry trends, competitor programs, and emerging capabilities to continuously improve campaign design and partner outcomes.

Issue Resolution & Program Operations

• Assist with partner-facing issues related to campaign setup, offer delivery, transaction matching, reporting discrepancies, and billing questions.<