Senior Vice President, Head of Product

About the Role

Koalafi is seeking a strategic and transformational Senior Vice President of Product to lead our Product organization, which includes both Product Management and Product Design functions. Reporting to the CPTO, this executive will be responsible for the company-wide product strategy and roadmap, partnering closely with the CPTO and executive leadership team to shape the long-term direction of the business. 

As SVP of Product, you will lead a team of 6 direct reports and oversee the broader Product organization. You will elevate product thinking across the company, strengthen discovery and execution capabilities, and ensure our roadmap drives measurable customer and business outcomes. 

This role requires both visionary leadership and operational discipline, combining customer empathy, analytical rigor, and strategic judgment in a fintech environment where growth must be balanced with risk, compliance, and long-term portfolio performance. 

What You’ll Do 

Product Strategy & Business Impact 

• Co-create and refine Koalafi’s long-term product vision in partnership with the CPTO
• Define and own a multi-year product strategy aligned to company growth and profitability goals
• Translate strategic priorities into a clear, outcome-driven roadmap across product lines
• Identify new market opportunities, platform investments, and innovation bets
• Serve as the voice of Product in company-level strategic planning 

Fintech Product Leadership: Growth with Risk Discipline 

• Lead product strategy within a fintech environment, balancing customer growth, conversion, and revenue expansion with credit performance, compliance, and portfolio health
• Partner closely with Risk, Data Science, and Compliance to align product innovation with underwriting and regulatory guardrails
• Ensure product decisions consider unit economics, risk performance, underwriting impact, and long-term value creation
• Drive responsible experimentation within regulatory and credit constraints
• Build strong collaboration between Product, Risk, and Engineering to enable scalable, compliant growth 

Data-Driven Product Leadership & Optimization 

• Establish a culture of analytical rigor, experimentation, and continuous optimization
• Drive product decisions through customer insights, behavioral data, and financial performance metrics
• Partner with Data and Engineering to improve instrumentation, measurement, and reporting
• Champion structured experimentation practices, including:
• A/B and multivariate testing
• Funnel and approval rate optimization
• Cohort analysis and retention measurement
• Incrementality and impact evaluation
• Ensure every major product investment has clear KPIs tied to growth and/or profitability 

Roadmap Ownership and Execution  

• Be responsible for the company’s product roadmap and assist in high level prioritization of company goals
• Make high-impact tradeoff decisions across competing initiatives and investments
• Establish measurable key results, outcomes, and performance indicators for product success
• Balance near-term execution with long-term platform scalability and strategic differentiation
• Drive disciplined execution while protecting space for discovery and innovation 

Organizational Leadership & Team Development 

• Directly manage a team of Product and Design leaders and Senior ICs
• Build, scale, and structure the Product and Design organization to support company growth
• Recruit, retain, and develop top-tier talent across Product Management and Product Design
• Establish clear career paths, leadership expectations, and performance standards
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