About the role

Aplyr's Quick Take

This role is about managing and growing relationships with key customers in AI, focusing on post-sales support and adoption of Encord's platform. You'll be the first Account Manager in NYC, helping to define the customer relationship strategy and working closely with both technical and commercial teams.

Good fit

Ideal candidates are experienced in account management or customer success, particularly in tech or AI, and enjoy building relationships and engaging in technical discussions. A proactive, entrepreneurial mindset is essential for thriving in this startup environment.

Worth noting

As the first hire in this role, you'll have significant influence over how customer relationships are developed in NYC, which could be a unique opportunity for those looking to make a mark in a growing company. However, the role may involve ambiguity as you help shape processes from scratch.

About us

Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.

Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

The role

As Encord's first Account Manager in New York City, you won't just own a book of business — you'll help define what post-sales excellence looks like on the East Coast.

You'll own and grow a portfolio of strategic customers, with a focus on expanding usage, driving adoption, and ensuring customers get maximum value from our platform — from autonomous vehicle companies to medical imaging teams and next-gen robotics manufacturers.

You'll work directly with technical and commercial stakeholders, understanding their ML workflows and identifying opportunities for growth. As one of the founding members of the NYC team, you'll have a real hand in shaping how we build the customer relationship function in this market.

This is a great fit for someone who loves building long-term relationships, enjoys technical conversations, and wants to help shape the future of AI infrastructure — from the ground up.

Skills & Tags

rust ai data product sales

Aplyr's read

Encord is a cutting-edge data management platform for computer vision, attracting tech-savvy professionals eager to innovate in AI and machine learning.
Synthesized from recent postings & public sources

What's promising

•Encord offers a specialized platform for efficient data labeling in computer vision projects.
•The company is actively expanding, with numerous recent hires across engineering and growth roles.
•Encord's focus on AI and machine learning positions it well in a rapidly growing industry.

What to watch

•The niche focus on computer vision might limit opportunities for broader tech roles.
•Rapid expansion could lead to growing pains in organizational structure and culture.
•Limited public information about Encord's financial stability and long-term viability.

Why Encord

•Encord specializes in human-in-the-loop systems for data workflows, enhancing machine learning accuracy.
•The platform's emphasis on physical AI distinguishes it from general AI companies.
•Encord's NYC and SF roles suggest a strategic focus on major tech hubs.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Encord

Encord

encord.com

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Encord is a data management platform designed for computer vision projects, enabling teams to efficiently label, manage, and analyze training data for machine learning applications.