Quality Business Analyst

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As an IT Business Analyst, you will act as a crucial catalyst for our digital transformation, empowering effective decision-making and continuous improvement across our end-to-end quality operations

You will join a forward-thinking, collaborative team dedicated to creating and implementing robust IT infrastructure solutions that directly enable high-performing business processes. This unique role allows you to serve as an ambassador for digitization, turning complex challenges into streamlined, user-friendly solutions that ensure the highest standards of product quality and regulatory compliance.

The Opportunity:

• Drive comprehensive business analysis to outline problems, identify opportunities, and deliver pragmatic software solutions to process owners

• Implement and maintain critical quality management tools—such as the Global List of Approved Suppliers and Supplier Risk Scorecards—while performing necessary testing and validation

• Design visually engaging training documentation by translating and mapping complex business processes to ensure cross-functional stakeholder alignment

• Champion lean and agile ways of working by supporting process owners in troubleshooting issues and enhancing overall reliability and simplicity

• Analyze large data sets to evaluate existing databases, extracting actionable insights that support external quality decisions and supplier-customer relationships

• Act as an organizational change agent and digitization ambassador, proactively identifying, applying sound judgment to, and escalating potential quality or regulatory issues

Who You Are:

• You hold a Bachelor’s or Master's degree in Computer Science, Software Engineering, Biomedical Engineering, Sciences (such as Pharmacy or Chemistry), or possess equivalent professional experience

• You have demonstrated experience managing large datasets, utilizing advanced computer skills including Microsoft Office, Google Suite, and data visualization software like Tableau

• You possess an agile, analytical mindset with a proven ability to synthesize complex topics into clear, pragmatic overviews and actionable recommendations

• You are an exceptional communicator and quick thinker with strong organizational and time-management skills, allowing you to effectively collaborate with diverse teams

• You bring a strong foundation in problem-solving and IT infrastructure, with any additional knowledge of Python and R being a distinct advantage for this 12-month opportunity.

Additional Information:

• Duration: This is a 12-month position.

• Location: Based in Mississauga, Ontario. Our team follows a hybrid work structure requiring the majority of time in the office.

• Full time (35 hours per week).

This position is not eligible for relocation support.

The expected salary range for this position based on the primary location of Mississauga is 83 008,00 and 108 948,00 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.