Manager, Technical Consulting - HiredScore

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

HiredScore is designed to help companies match, rediscover, and engage talent more effectively.  Seamlessly integrated with Workday, it streamlines processes, reduces administrative tasks, and delivers timely insights that enhance decision-making and free up time for meaningful interactions with top talent

About the Role

As a Manager, Technical Consulting - HiredScore, you will play a dual role as both a hands-on technical contributor and an inspiring people leader. You will manage multiple priorities under bold deadlines while driving the delivery of high-quality enterprise applications. Success in this role requires innovation in technical execution, process improvement, operations, and relationship-building.

You are a hands on leader, coach, and mentor who empowers teams through empathy, guidance, and inspiration. You thrive under pressure, galvanizing your teams and equipping them with the tools and confidence to succeed. At the same time, you bring deep technical expertise and business acumen, leveraging your coding background and architectural knowledge to challenge the status quo, identify opportunities for improvement, and deliver sustainable business value.
 

• Supporting large enterprise clients enabling and configuration systems integration with a solid understanding of web architecture, APIs, Cloud and industry-standard third-party tools.

• Support and guide the team in daily operations and client interactions, including attending client calls when needed and serving as the primary escalation point across all aspects of delivery.

• Act as a trusted professional resource for the team and cross-functional stakeholders throughout the project lifecycle, including pre-sales, sales, and post-sales engagements with new and existing clients.

• Engage directly with clients by presenting and explaining technology, integrations, IT and security architecture, and addressing formal questionnaires (e.g., Infosec, RFP, Data Privacy Evaluations).

• Coordinate closely with internal teams to identify, address, and mitigate potential issues and risks.

• Partner with clients and stakeholders to solve complex technical challenges unique to their environment and requirements.

• Lead initiatives to enhance and optimize sales and engineering processes through improved tools, methodologies, and operational practices.

• Create clear, high-quality documentation, whitepapers, and supporting materials for internal and client use.

• Build, train, mentor, and develop new team members, fostering a culture of growth, collaboration, and accountability.

About You

Basic Qualifications

• 3+ years of experience as a Technical Integration or in a similar role supporting large enterprise clients.

• 3+ years strong practical background in systems integration with a solid understanding of web architecture, APIs, Cloud and industry-standard third-party tools.

• 3+ years proven experience as a Team Lead in Technical Consulting or Integration teams, with a track record of successfully managing people and projects.

Other Qualifications

• Excellent presentation skills, with the ability to engage clients throughout the integration lifecycle, adapt to diverse audiences, and manage ad-hoc requests with professionalism.

• Outstanding verbal and written communication skills, with the ability to convey complex technical concepts in a clear, client-friendly manner.

• Demonstrated teamwork and collaboration, effectively partnering with cross-functional groups such as Product, R&D, Sales, and Delivery Ability to work with code (Read/Run/Edit existing code)

• Ability to build and maintain strong client relationships, serving as a trusted advisor throughout projects with a solid understanding of Infosec, Data Privacy, and RFP processes

• A proactive mindset marked by positivity, creative problem-solving, and strong ownership of responsibilities and outcomes.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!