About the role
Job Title:
Senior IT Project ManagerJob Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are looking for a Senior IT Project Manager to lead successful client transitions and internal IT infrastructure initiatives from initiation through closure and handover to business and IT operations. In this role, you will manage technology transition projects using agreed project management methodologies, ensuring delivery stays aligned to scope, timeline, budget, quality, and stakeholder expectations.
Responsibilities
- Lead end-to-end delivery of client transition and internal IT infrastructure projects, from initiation through closure and operational handover.
- Plan, execute, and monitor technology transition projects within agreed scope, timeline, budget, and quality expectations.
- Maintain project plans, governance, documentation, communication plans, and stakeholder reporting.
- Coordinate cross-functional teams, workstream leads, subject matter experts, business stakeholders, and IT operations teams to ensure smooth execution.
- Track and manage risks, issues, dependencies, budgets, costs, and contingency actions while supporting client satisfaction.
Qualifications
- Fluent in English and Turkish, with excellent verbal and written communication skills.
- Bachelor’s degree in a related field preferred; project management certification such as PMP, PRINCE2, Agile, Lean Six Sigma, or similar preferred.
- Proven experience managing multiple client-focused IT, technology transition, or transformation projects in fast-paced, deadline-driven environments.
- Strong planning, organization, prioritization, risk management, budget tracking, and problem-solving skills.
- Demonstrated leadership, stakeholder influence, conflict resolution, and cross-functional team coordination skills.
#LI-hybrid
Location:
TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAGLanguage Requirements:
English (Required), Turkish (Required)Time Type:
Full timeAplyr's read
Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
What's promising
- •Concentrix offers diverse career opportunities across technology and customer service roles.
- •The company has a strong global presence, providing international career mobility.
- •Investment in technology solutions enhances their competitive edge in customer engagement.
What to watch
- •High employee turnover is a common issue in the BPO industry.
- •Work-life balance can be challenging due to demanding client needs.
- •Limited public information about career growth opportunities within Concentrix.
Why Concentrix
- •Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
- •The company supports bilingual and multilingual roles, reflecting its global client base.
- •Concentrix's strategic partnerships enhance its service offerings and market reach.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Concentrix
Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.
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