About the role

Aplyr's Quick Take

This role is for a VP of Product Management focused on enhancing digital experiences for Investor Services clients, particularly using AI and Machine Learning. You'll lead product development from concept to launch, collaborating with various teams to ensure high-quality, user-centric solutions. It's a senior individual contributor role with a strong emphasis on innovation and client engagement.

Good fit

Ideal candidates have over 10 years of experience in product management within financial services, particularly in Investor Services. You should be a strategic thinker with a hands-on approach, comfortable driving change and working collaboratively across teams.

Worth noting

The role emphasizes leveraging AI to transform client interactions, which could be a unique opportunity for those passionate about technology in finance. However, the spec is vague on day-to-day responsibilities, so be prepared for some ambiguity.

Location – Pune

Job Description

The role is a Product Developer position accountable for delivering a first-class digital experience for all Investor Services clients.

Working with the broader Investor Services product and technology teams, the role involves creating, organizing, enhancing, and building scalable digital products that are fit for purpose and support the needs of clients and internal stakeholders.

This role requires an individual with strong digital product expertise, with a particular focus on how to leverage AI and Machine Learning to transform how clients interact with their banking partner. Investor Services industry experience across the Middle Office, Fund Accounting, and Custody domains; and/or working in broader Financial Services organizations will be advantageous but is not essential.

You should have previously built, led, and scaled digital and data products; developed innovative and impactful solutions to provide clients with the capabilities they need to drive their strategic objectives.

You are a change agent, intellectually curious and passionate about delivering business outcomes through data and technology.

Responsibilities:

Identify and champion opportunities to leverage Citi's scale, bringing new products and services to the Data and Client Platforms (DCP) team to further its strategic agenda.

Drive the end-to-end lifecycle of high-quality, user-centric digital products, from identifying needs, designing solutions, prioritizing development, shipping products and scaling adoption.

Collaborate with governance teams, UX design and engineers to deliver high quality, delightful products to clients; whilst maintaining rigorous data accuracy, completeness, security, reliability, and adhering to firm-wide standards and policies while managing associated risks.

Foster continuous improvement by implementing efficient processes, reducing time to market, and proactively identifying and resolving issues through root cause analysis.

Qualifications:

· 10+ years of pertinent experience with Investor Services experience or similar industry

· Proficient in User Experience (UX) design, client segmentation, and persona development, driving tailored and impactful solutions

· Proven ability to apply design thinking principles to complex problems, fostering innovative and human-centered solutions

· Proven track record in leading product development of digital client products from ideation through to execution and adoption

· Proven track record in developing AI and Machine Learning forward solutions; and applying these technologies to real business problems.

· Excellent organizational skills with the ability to manage multiple projects simultaneously.

· Thought leadership experience – via industry events, journals, and targeted articles.

· Strong analytical and problem-solving ability with experience in using data analysis to drive decision making

· Attention to detail is a must, with excellent verbal, written, and relationship skills to be used to interact with a global group.

· Optimizes work processes by balancing effective/efficient processes with a focus on continuous improvement. Demonstrates the ability to balance between seeing the “big picture” while paying close attention to detail.

Education:

· Bachelor's/University degree

· Masters/MBA (preferred)

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Job Family Group:

Product Management and Development

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Job Family:

Product Development

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills & Tags

ai product

Aplyr's read

Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.
Synthesized from recent postings & public sources

What's promising

•Citigroup's global presence offers employees opportunities for international career advancement.
•The company invests heavily in technology, providing roles for tech-savvy professionals.
•Citigroup's diverse services allow for career growth across multiple financial sectors.

What to watch

•Citigroup has faced regulatory challenges impacting its operations and reputation.
•The company's size can lead to bureaucratic processes that slow decision-making.
•Citigroup's restructuring efforts may create uncertainty in job stability.

Why Citigroup

•Citigroup's extensive global network differentiates it from many competitors.
•The firm's commitment to innovation is evident in its technology-driven roles.
•Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Citigroup

Citigroup

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Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.