Talent Acquisition Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.

Talent Acquisition Manager
Full time
Position : Assistant Department Head

Four Seasons Hotel Seoul

Responsible for Talent Acquisition Success across property/ies, building and managing Talent Acquisition strategy, delivering Talent Acquisition Learning and Development; coaching Hiring Managers; partners with Area Talent Acquisition Manager on best practice and strategies to attract diverse talent and leverages internal/external systems and tools to drive hiring results.

Responsible for full cycle Talent Acquisition, up to and including Planning Committee. This person contributes to our mission by delivering High Performing Team Members to drive business results.

What you will

Building & Planning Recruiting Strategies

• Develop creative approaches to support the Talent Acquisition Roadmap in identifying and attracting qualified, diverse, active and passive candidates for open positions and future opportunities. 
• Identify and leverage the right internal/external systems and tools for referral generation, internet sourcing, multi-media advertising, social media, job fairs, university fairs, networking, community involvement/partnerships and third-party assistance. 
• Oversee full lifecycle recruiting of top tier candidates including sourcing, screening, interviewing, providing feedback/recommendations, and assisting the candidate through offer negotiations and acceptance, up to Planning Committee.
• Lead Recruiter for Critical & Confidential leadership positions.  
• Leverage Workday to maintain accurate and well-ordered documentation on candidate pipelines and recruiting activities. 
• Partner and build strong relationships with business and HR leadership, hiring managers and talent acquisition team to determine business staffing needs and then develop and implement cost effective recruitment plans that minimize time-to-fill, optimize fit and retention and place top-quality, diverse candidates in open positions. 
• Review team performance and coaches weekly to ensure we are hitting all key talent acquisition metrics which includes time to fill.
• Provide counsel to hiring managers on matters pertinent to internal mobility and external hiring to ensure adherence to established company policies and procedures, and compliance with local employment laws. Recommend, and manage local third-party vendors, headhunters, and job Boards. 
• Ensures the manning guide is accurate and reflects the budget for the year.   
• Measure and report on talent pool KPIs, including throughput, candidate experience and successful hires. 

Reporting and Talent Planning  

• Assess future hiring needs through proactive People Planning activities and understands key metrics to meet hiring goals. Build recruiting strategy to support.  
• Manage TA Reporting activities and provides meaningful dashboard reporting and insights, communicates the Talent Acquisition story to business leaders.  

Employee Value Proposition  

• Leverage Employer Branding and proactively looks for innovative and new industry best practices around recruiting, interviewing, and sourcing to ensure we are hiring top talent and all candidates walk away from their experience with a positive image of the Four Seasons Brand.   
• Use internal communication streams to promote Careers and employee movements. 

Miscellaneous

• To act as a counsellor to individual employees, or managers, in respect of their own Training and Development requirements and to facilitate that development, where possible.
• To conduct Hotel tours for student groups, in a manner and style consistent with the atmosphere and ambience of the Hotel.
• To assist with general People and Culture activities, including correspondence, recruitment and selection of placement and work experience students, exit interviews, social events co-ordination etc.
• To undertake function related project work, as and when directed by the Director of People and Culture or General Manager.
• To undertake other duties and responsibilities which, whilst outside the normal daily routine, are within the overall scope of the position.
• Participate in management duties in the hotel as required.

What you bring

• Proven work experience as a Talent Acquisition Manager or similar role
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Excellent understanding of recruitment processes
• Good interpersonal and decision-making skills