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Senior Manager- Wealth Operations Analytics- Vice President

CitigroupCitigroup·Financial Services

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About the role

Vice President – Wealth Operations Analytics (People Manager)

Shape the Future of Wealth Operations

Be a Problem Solver. Enable AI Transformation. Lead with Impact.

Job Description

Are you a results-oriented analytics leader with a strong ability to partner with business teams and translate complex operational problems into data-driven and AI-enabled solutions?

Join our Analytics & Information Management (AIM) organization as a Vice President – Wealth Operations Analytics, and play a key role in enabling operational excellence across Wealth Management.

This role offers the opportunity to work at the intersection of business, analytics, and next-generation AI technologies, including Generative AI and Agentic AI frameworks. You will partner closely with Wealth Operations stakeholders to understand business priorities, design analytical and AI-driven solutions, and deliver measurable impact.

A critical success factor in this role is the ability to deeply understand business problems and translate them into structured analytics and AI solutions with measurable impact.

As a people leader, you will manage and grow a high-performing team while fostering a culture of innovation, problem-solving, and continuous learning.

Responsibilities

Business Partnership & Problem Translation

  • Build strong partnerships with Wealth Operations, Risk, Product, and Technology stakeholders
  • Develop deep understanding of Wealth Operations processes and priorities
  • Translate business needs into structured analytics problems and AI solution frameworks
  • Act as a bridge between business and analytics/AI teams, ensuring clarity, alignment, and impact
  • Proactively identify opportunities where analytics and AI can solve business challenges

Analytics & AI Solution Delivery

  • Lead delivery of advanced analytics and AI initiatives across Wealth Operations
  • Design and implement Generative AI use cases (e.g., document intelligence, knowledge copilots, workflow assistants)
  • Build or drive development of Agentic AI solutions for workflow automation and decisioning
  • Own end-to-end lifecycle: problem framing, solution design, execution, and deployment
  • Measure and communicate business impact (efficiency, cost savings, risk reduction, client experience)

AI Enablement & Innovation

  • Drive execution and adoption of scalable analytics and AI solutions aligned to business priorities
  • Apply LLM-based approaches including prompt engineering and retrieval-based frameworks
  • Collaborate with Technology teams to productionize AI solutions
  • Ensure adherence to responsible AI practices and governance standards

Execution Excellence & Continuous Improvement

  • Deliver analytically rigorous and business-relevant solutions with clear linkage to measurable outcomes
  • Balance multiple priorities across stakeholders and ensure predictable, high-quality delivery
  • Drive standardization and reusability across analytics and AI solutions

Stakeholder Management & Communication

  • Independently manage communication with global stakeholders
  • Present insights and recommendations to senior leadership clearly and effectively
  • Act as a trusted advisor, influencing adoption of analytics and AI-driven decision-making

Team Leadership

  • Manage and develop a team of analytics and AI professionals (typically 15–30 members)
  • Coach and mentor team members on analytics techniques, AI tools, and business context
  • Build capability in Generative AI, Agentic AI, and modern analytics practices
  • Foster a culture of ownership, innovation, and continuous learning
  • Build next-level leadership within the team (AVP/Lead pipeline)
  • Drive high standards on delivery quality, stakeholder engagement, and business impact

Qualifications

Experience

  • 10–14 years of experience in Analytics, Data Science, or AI
  • 3–6 years of people management experience
  • Experience in Financial Services or Wealth Operations analytics preferred
  • Mandatory: Proven experience delivering production-grade Generative AI and/or Agentic AI solutions, including problem framing, model/application design, and measurable business impact realization
  • Experience working with enterprise constraints such as data privacy, latency, and model governance in AI deployments

Industry & Functional Knowledge

  • Strong understanding of operations analytics and process optimization
  • Exposure to Wealth Management domains such as client lifecycle, KYC, servicing, or trade lifecycle preferred

Analytical & Technical Skills

  • Strong problem structuring and hypothesis-driven analysis
  • Experience in statistical techniques, segmentation, and predictive analytics
  • Proficiency in SQL and Python (or R/SAS)
  • Experience with BI tools such as Tableau or Power BI

AI & Data Skills (Critical)

  • Hands-on experience with:
    • Generative AI (LLMs, prompt engineering, embeddings, retrieval-based frameworks)
    • Agentic AI (multi-step workflows, orchestration frameworks)
  • Understanding of AI/ML lifecycle, APIs, and deployment architectures
  • Experience driving AI-led automation and transformation initiatives

Leadership & Professional Skills

  • Exceptional ability to understand business problems and translate them into analytics and AI solutions
  • Strong stakeholder management and influencing skills
  • Excellent communication and storytelling ability
  • Proven ability to operate in a global, matrixed organization
  • High ownership mindset with strong execution focus

Education

  • Bachelor’s degree in a quantitative field (Engineering, Mathematics, Statistics, Economics, Computer Science)
  • Master’s degree (MBA/MS) preferred

Success Metrics

  • Measurable business impact (cost savings, productivity improvement, risk reduction)
  • Adoption of analytics and AI solutions within Wealth Operations workflows
  • Stakeholder satisfaction and influence
  • Team capability uplift, particularly in Generative AI and advanced analytics
  • Quality, timeliness, and scalability of delivery

Why This Role Matters

This role is critical in transforming Wealth Operations into an AI-enabled, insight-driven function. You will directly influence how business problems are solved using data, analytics, and next-generation AI, driving improvements in efficiency, scalability, and client experience.

This role provides a unique opportunity to shape the adoption of AI within Wealth Operations while working closely with global stakeholders on high-impact transformation initiatives.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills & Tags

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Aplyr's read

Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.

Synthesized from recent postings & public sources

What's promising

  • Citigroup's global presence offers employees opportunities for international career advancement.
  • The company invests heavily in technology, providing roles for tech-savvy professionals.
  • Citigroup's diverse services allow for career growth across multiple financial sectors.

What to watch

  • Citigroup has faced regulatory challenges impacting its operations and reputation.
  • The company's size can lead to bureaucratic processes that slow decision-making.
  • Citigroup's restructuring efforts may create uncertainty in job stability.

Why Citigroup

  • Citigroup's extensive global network differentiates it from many competitors.
  • The firm's commitment to innovation is evident in its technology-driven roles.
  • Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.

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About Citigroup

Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.

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