About the role
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
As a Market Manager, you will lead a high-performing team of 10–12 Retail Loan Originators. You aren't just a manager; you are a coach and a strategist responsible for scaling production, sharpening team performance, and ensuring every member receives a seamless, modern lending experience.
What You’ll Do
- Coach & Elevate: Directly lead and develop a team of originators, fostering a culture of high accountability and continuous professional growth.
- Drive Results: Own end-to-end production metrics, including lock volume, funding targets, pull-through rates, and cycle-time efficiency.
- Master the Pipeline: Set clear expectations for daily activity, pipeline hygiene, and conversion discipline to ensure predictable throughput.
- Expand the Reach: Execute go-to-market strategies by partnering with realtors, builders, and referral networks to diversify lead sources.
- Bridge Sales & Ops: Act as the critical link between Sales and Operations, resolving complex pricing or execution escalations and driving process improvements.
- Ensure Integrity: Maintain absolute adherence to the SAFE Act, regulatory requirements, and internal policies to mitigate risk and protect our members.
- Lead Innovation: Support recruiting efforts and spearhead change management as we roll out new products and tech tools.
What You’ll Need
- Experience: 3+ years of sales leadership experience, specifically within retail mortgage or consumer lending.
- Credentials: An active NMLS license and a Bachelor’s degree (or equivalent industry experience).
- Proven Results: A documented track record of leading teams to meet or exceed rigorous sales and volume targets.
- Strategic Mindset: The ability to analyze data, identify production risks, and implement corrective actions in real-time.
- Communication: Exceptional interpersonal skills with a "member-first" mindset and a professional, collaborative demeanor.
- Agility: Comfort working in a fast-paced, tech-forward environment where processes evolve quickly.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Aplyr's read
SoFi blends technology and finance to empower individuals with tailored financial solutions, attracting tech-savvy professionals eager to innovate in personal finance.
What's promising
- •SoFi offers a diverse range of financial products, appealing to a wide customer base.
- •The company invests heavily in technology, attracting skilled engineers and tech professionals.
- •SoFi's focus on personalized financial advice sets it apart in the digital finance sector.
What to watch
- •SoFi operates in a highly competitive market with numerous established financial institutions.
- •Regulatory changes in the financial sector could impact SoFi's operations and growth.
- •Limited public information about SoFi's long-term profitability and financial stability.
Why SoFi
- •SoFi integrates social elements into finance, creating a community-focused financial experience.
- •The company offers a unique blend of financial products and tech-driven solutions.
- •SoFi's personalized financial advice leverages technology to tailor services to individual needs.
Aplyr’s read is generated by AI from public sources. Was it useful?
About SoFi
SoFi, short for Social Finance, is a personal finance company that provides a range of financial products including student and personal loans, mortgage refinancing, and investment management services. The company aims to help individuals achieve financial independence and success through innovative technology and personalized financial advice.
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