Medical Director, AI Safety & Clinical Solutions

About Avo

Avo is the leading AI platform for healthcare enterprises, helping clinicians make better decisions, move faster, and improving the quality of patient care. Serving as a central hub for care teams, Avo brings together patient data, clinical knowledge, and AI-powered workflows to support diagnosis, care planning, documentation, orders, and evidence-based decision-making at the point of care.Clinicians today navigate dozens of tabs, applications, datasets, hospital protocols, medical guidelines, and payer policies to deliver high-quality care. Avo changes that.

We are product-obsessed, collaborative, and scrappy, united by a mission to improve healthcare delivery through AI. Our investors include Noro-Moseley Partners, AlleyCorp, Scrub Capital, and several leading hospitals and universities.

The Role

You'll sit at the intersection of clinical AI safety and customer-facing solutions work. On one side, you'll own the validation, testing, and safety assurance of our AI-generated clinical content. On the other, you'll work directly with prospective and existing customers as a clinical subject matter expert — supporting sales conversations and demos. This is a hybrid clinical-technical role for someone who wants to shape how AI is safely deployed in real clinical workflows.

What You'll Do

• Design and execute AI safety testing protocols for clinical AI modules (hallucination detection, omission analysis, clinical accuracy validation)
• Review and validate AI-generated clinical content against evidence-based guidelines
• Partner with the Sales team as a clinical SME during demos, prospect calls, and pilot evaluations
• Engage with clients and prospects, as a Physician Leader, to help frame the value message of Avo and our solutions. This will encompass having strong communication skills to act as a ‘challenger’ to legacy people/process/technology solutions in place.
• Translate complex clinical AI capabilities into language that resonates with CMIOs, CIOs, and clinical leadership
• Collaborate with the Studio team to improve module quality based on safety findings and customer feedback
• Contribute to clinical documentation, white papers, and safety reports that build buyer confidence

What You Bring

• Active clinical license — MD/DO, NP, or PA with hands-on patient care experience
• Mid-career - 3-7 years of clinical practice, enough to speak credibly to practicing clinicians
• AI/health IT curiosity - experience with or strong interest in clinical AI, CDS, or health informatics
• Communication skills - comfortable presenting and doing product demonstrations to C-suite clinical leaders and translating technical concepts
• Quality mindset - detail-oriented approach to testing, validation, and clinical accuracy
• Comfort with ambiguity - this is a hybrid role at a growth-stage company; you'll shape it as you go

*Travel: Some travel expected for customer meetings and demos, up to 25%

Nice to Have

• Experience with EHR systems (Epic, Meditech, Athena)
• Background in clinical informatics, quality improvement, or patient safety
• Prior experience in a sales engineering, solutions, or customer-facing clinical role
• Familiarity with AI/LLM evaluation methodologies

Why Join Avo

Impact: Avo’s products run inside hospitals, helping clinicians make better calls at the point of care. The work is real, and the mission is meaningful.

Ownership: You will own your accounts end-to-end and build the CS function from the ground up. Your fingerprints will be on every process.

High Agency: We move fast, trust our people, and avoid bureaucracy.

Great Team: Work alongside a talented, low-ego group of clinicians, engineers, and product folks who care deeply about craft.

Remote-First: Work from anywhere in the US with flexible hours.

How We Take Care of Our Team

• Generous Time Off: Flexible and generous PTO
• Comprehensive Health Plans: Medical, dental, and vision coverage for you and your family
• 401K Matching: Contribution matching to help invest in your future
• Personal Device Allowance: Tax-free funds for personal device usage
• Compensation and Equity: $150,000 – $200,000 base salary and equity