Manager, Employee Communications

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a dynamic, forward-thinking Manager, Employee Communications to join our Global Employee Communications team. This individual is a creative force — a superb writer and visual storyteller who thrives on finding new, unexpected ways to connect with employees. You'll help drive some of our highest-impact internal programs — serving as lead producer on a short-form employee video series that makes Salesforce's strategic vision and values tangible and exciting, and owning end-to-end communications for flagship company events — while serving as a trusted advisor to key stakeholders and helping shape how we connect and engage our global workforce. The ideal candidate is a proactive, independent self-starter who brings both a strong operational instinct and a fresh creative perspective to everything they do, helping us set a new standard for employee connection and engagement.

What You'll Do

• Strategic Content Creation & Storytelling: Serve as lead producer on our internal short-form video series — driving creative direction, pitching ideas, shaping scripts, sourcing talent, and partnering with editors and stakeholders to bring stories to life in ways that inspire and excite employees. Proactively brainstorm and pitch innovative ideas for new programs, content formats, and engagement strategies that keep our internal communications fresh, relevant, and ahead of the curve. As needed, be on-camera host to interview employees.
• Marquee Event Communications: Own the full communications strategy and execution for our marquee internal events — from building and managing a complex, multi-workstream comms plan to writing and editing the actual communications that inform, inspire, and move employees to act. Manage the comms doc, coordinate across stakeholders, execute all comms elements (BaseCamp articles, Slackbot prompts, digital screens, graphics), and adapt quickly as plans evolve. Own employee viewership and engagement reporting.
• Writing & Editorial Excellence: Write, edit, and refine a wide range of internal communications — from event messaging and video scripts to podcast briefs and executive voice content — with a consistent ability to match brand tone, simplify complex ideas, and make every word earn its place.
• Video Program Operations: Lead operations for the internal short-form video program, including documenting best practices, defining roles & responsibilities, maintaining a production playbook, and serving as the primary liaison with the contract video editor. Own video metrics tracking.
• Measurement & Effectiveness: Provide ongoing data analysis and KPI dashboard management to assess the effectiveness of communications and channels — leveraging insights to inform and continuously improve our approaches.
• Podcast Support: Provide support on The Leading Edge podcast as needed, including co-creating briefs and reviewing episodes.
• Content Distribution & Cross-Functional Partnerships: Support the distribution of content across the company by building and maintaining strong relationships with key partner teams — including Executive Communications — to ensure stories, programs, and campaigns reach the right audiences with maximum impact.

What We're Looking For

• 5–8 years of relevant experience in communications or marketing
• Exceptional writing, editing, and storytelling skills — you write with clarity, creativity, and a strong sense of voice, and your work consistently moves people
• Hands-on experience across the video production lifecycle — scripting, directing, managing editors, and publishing to digital channels — plus comfort as an on-camera host and a genuine ability to coach employees and leaders to show up confidently on screen.
• Proven ability to build and manage complex, fluid communications plans for large-scale events or campaigns — including navigating last-minute changes with composure and clarity
• Strong project management skills with the ability to juggle multiple programs simultaneously and meet tight deadlines
• Ability to quickly grasp complex technology concepts and translate them into clear, compelling narratives that resonate with a broad employee audience — no technical background required to engage.
• Strong understanding of data analytics and content performance measurement
• Ability to navigate ambiguity and thrive in a fast-paced environment
• A collaborative, culture-first mindset with genuine passion for employee engagement
• Self-starter who can work independently and seek out answers

Preferred

• Experience in a fast-paced, global tech environment
• Familiarity with Slack as a communications platform
• Experience working with external contractors or video production teams
• Proficiency in editing software (Final Cut Pro, Adobe Premiere, CapCut)
• A Bachelor of Arts degree in Communications, Marketing, or a related field

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.