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Overview
Mid-Level

Renewals Expert

Confirmed live in the last 24 hours

Octopus Energy

Octopus Energy

Weybridge (GB)
On-site
Posted January 21, 2026

Job Description

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.


You will be joining our newly established Driver Success Team, a dedicated team responsible for maximising
customer retention and satisfaction at the end of their lease agreement.

Existing customers are not 'new leads';
they require a strategic, relationship-based approach, not a standard sales call. Your goal will be to convert
upcoming lease renewals, win back 'controllable' leavers, and renew relationships by resolving issues directly,
ensuring a great experience that encourages drivers to stay.
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