Logistics Analyst

POSITION SUMMARY:  

The Logistics Analyst is responsible for driving advanced analytics, process improvement, and automation initiatives across logistics operations. This role leverages AI and data-driven insights to optimize workflows and improve service performance. The analyst partners cross-functionally and maintains SOPs to ensure scalable and consistent operations.  Schedule is Monday-Friday from 9am to 5pm, on site in Austin, TX.

 

PRIMARY RESPONSIBILITIES:  

• Develop, maintain, and automate dashboards and reporting tools to track logistics performance, cost, and service metrics.

• Leverage AI and advanced analytics to streamline workflows, improve decision-making, and identify optimization opportunities.

   

• Analyze shipment data, vendor performance, and cost trends to identify root causes and drive continuous improvement initiatives.

   

• Design and implement process improvements and automation solutions to increase efficiency and reduce manual effort.

   

• Own and maintain department SOPs and work instructions, ensuring documentation is accurate, up-to-date, and scalable.

• Partner with cross-functional teams (Sales, Accounts Payable, Operations, Product Management, Finance, and Project Management) to resolve issues and enhance customer experience.

• Build models and frameworks to support vendor evaluations, cost savings initiatives, and network optimization.

• Ensure data integrity and consistency across reporting tools and systems.

   

• Support and lead cross-functional projects by providing actionable insights and recommendations.

• Provide informal mentorship to junior analysts on reporting tools, analytics best practices, and process improvement approaches.

   

 

QUALIFICATIONS:  

• Bachelor’s degree in logistics, business, or related field required.

   

• 3-6 years of experience in logistics, supply chain, or data analytics.

   

• Proficiency with advanced analytics and reporting tools (e.g. SQL, BI Platforms, Excel) strongly preferred.

     

 

KNOWLEDGE, SKILLS, AND ABILITIES:  

• Demonstrated analytical skills necessary to apply computer technology to resolve business problems.

   

• Sales, Marketing, Supply Chain, or other types of Data Analysis & Reporting.

• Microsoft Office skills essential, including Excel. Experience with reporting & analysis applications or business intelligence systems/software required.

   

• Excellent communication and organization skills.

• Excellent customer service skills able to resolve problems in a timely and efficient manner.

  Experience with Microsoft Great Plains ERP System is preferred although not required.

   

• Excels with minimum supervision.

   

• Detail oriented and analytical.