Job Description

Senior Product Manager

Global Checkout & POS Experience

Location: Charlotte, NC or Copenhagen, DK   |   Team: Global Digital Retail Experience

Circle K is one of the world’s largest convenience and fuel retail networks, serving millions of customers every day across 29 countries. We are in the midst of an ambitious digital transformation — reimagining how our customers shop, pay, and engage with us in store.

We are investing in a next-generation, globally scalable Point-of-Sale (POS) platform and growing our product organization with a Senior Product Manager to lead it. This is a rare, greenfield opportunity: you will define the vision, build the roadmap, and deliver a modern POS ecosystem from the ground up — one that seamlessly connects payments, loyalty, merchandising, and store operations across our global footprint.

If you are energized by building platform-defining products in complex, high-volume retail environments — and want to shape how digital and physical commerce converge at the moment of transaction for a globally iconic brand — this is your role.

As Senior Product Manager for Global Checkout & POS, you will own the vision, strategy, and delivery of Circle K’s next-generation checkout platform across regions.

Product Strategy & Vision

• Define and articulate the long-term vision for Circle K’s checkout and POS ecosystem — enabling fast, seamless, integrated transaction experiences across all markets.

• Develop a multi-year roadmap covering in-store checkout, assisted checkout, self-checkout, and emerging checkout models.

• Lead the evolution from legacy systems to a flexible, API-driven, globally scalable POS platform.

• Translate business priorities — speed of service, basket size, loyalty engagement, payment innovation — into clear product strategies.

End-to-End Product Ownership

• Own the full lifecycle of the POS and checkout platform, from discovery and architecture through delivery, rollout, and continuous optimization.

• Lead the design and delivery of core capabilities, including:

• Transaction processing & orchestration

• Payments: card, mobile wallets, and emerging methods

• Loyalty identification and redemption

• Promotions, pricing, and merchandising integration

• Basket building & upsell flows

• Receipt and post-transaction experiences

• Ensure scalability, resilience, and performance for high-volume, real-time retail environments across regions.

• Define and track key KPIs including transaction speed, wait time, uptime, tender mix, loyalty attach, and conversion.

Global Platform & Rollout Leadership

• Partner with operations to drive a multi-region rollout strategy, balancing global standardization with regional flexibility.

• Partner with regional teams to pilot, iterate, and scale the platform across diverse store formats and regulatory environments.

• Lead go-to-market readiness for each launch: operational workflows, store training, and adoption.

Cross-Functional Leadership

• Serve as the central connector across Global Payments, Loyalty, Merchandising, Retail Media, and Store Operations — ensuring a unified checkout experience.

• Partner with engineering and architecture teams to define modern POS architecture, integrations, and platform capabilities.

• Collaborate closely with UX to design intuitive, fast, and reliable experiences for customers and store associates alike.

• Align stakeholders across business units, driving clarity, prioritization, and execution in a complex, matrixed environment.

• Lead strategic design thinking sessions to envision future checkout experiences and drive product innovation.

Customer & Store Experience Focus

• Champion a customer-first and associate-friendly checkout experience, balancing speed, simplicity, and operational efficiency.

• Lead service design efforts across the end-to-end checkout journey — from basket building through payment and receipt.

• Incorporate real-world store insights to ensure solutions are optimized for high-throughput retail environments.

Required Qualifications

• 7+ years of product management experience, including ownership of complex, high-scale platforms or transactional systems.

• Strong experience with POS systems, checkout flows, or payment ecosystems in retail or similar environments.

• Proven track record of building or modernizing platforms from the ground up, ideally in enterprise environments.

• Experience leading multi-region or global product rollouts.

• Technical fluency across POS architecture, payments, APIs, and integration with backend systems.

• Demonstrated ability to operate in highly matrixed organizations, aligning multiple stakeholders and driving outcomes.

• Strong strategic thinking, prioritization, and executive communication skills.

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.

Preferred Qualifications

• Experience in convenience retail, grocery, fuel, or high-volume physical retail environments.

• Familiarity with payment technologies, compliance, and regulatory considerations across regions.

• Experience with modern cloud-based, composable commerce, or headless POS architectures.

• Service design or design thinking experience.

• Advanced degree (MBA or equivalent).

You will thrive in this role if you:

• Are energized by greenfield opportunities — you love defining a category-level platform from scratch rather than inheriting one.

• Think globally but execute pragmatically across diverse markets and regulatory environments.

• Are equally comfortable discussing technical architecture and customer experience design.

• Obsess over speed, reliability, and simplicity at the moment of transaction.

• Excel at rallying cross-functional teams around a bold, shared vision.

• Communicate clearly and influence confidently at every level of the organization.

• Thrive in ambiguity and bring structure and momentum to complex, evolving problem spaces.

• Build something that matters: this is a net-new platform, not a feature — your fingerprints will be on the architecture that serves millions of customers globally.

• Global scale from day one: your work will span markets across North America, Europe, Asia, and beyond.

• Invest in transformation: Circle K is committed to building a world-class product and UX culture, and you will be central to that mission.

• Collaborative and innovative culture: work alongside passionate, driven teams across digital, retail operations, payments, and engineering.