About the role

Aplyr's Quick Take

This role is about handling inbound sales inquiries from potential customers who have shown interest in SolarWinds products. You'll quickly respond to leads via phone, email, and chat, aiming to set meetings for sales reps. It's primarily an individual contributor role focused on lead qualification and management.

Good fit

Ideal candidates have at least 3 years of experience in inbound sales or lead development, are fluent in Spanish and Portuguese, and possess strong communication skills. A proactive, tech-savvy approach will help you thrive in this fast-paced environment.

Worth noting

The role emphasizes rapid response times to leads, with a goal of responding within 2-3 minutes. The company values attitude and collaboration, which may appeal to those looking for a supportive team culture.

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Role Overview

As an Inbound Sales Development Representative (SDR), you will be the first point of contact for potential customers who have already expressed interest in one of our products through a demo, quote, contact us or trial request. You’re measured on responding to inbound leads within 2-3 minutes for all inbound inquiries in your queue. Your goal is to set meetings for our sales representatives across the world.

You will have automation helping you get emails sent on your behalf within those first minutes. Your job will be to respond directly to people when they reply and get the meetings booked. You will also be responsible for following up with the call steps in those sequences by directly calling people who have expressed interest through those inbound requests.

Key Responsibilities

Lead Qualification: Respond to inbound leads via phone, email, and live chat within minutes of their inquiry.

Lead Management: Follow up with the working leads in your daily queue who are currently in an automated sequence and manage your call steps and respond to inquiries from hand-raisers who reply back. Maintain 100% accurate records of all interactions in Outreach

Requirements & Qualifications

Experience: 3+ years of experience in inbound sales or lead development role.

Communication: Exceptional English verbal and written communication skills (neutral accent often preferred). Fluent in Spanish & Portuguese

Tech Savvy: Familiarity with Outreach and Salesforce.

Attributes: High emotional intelligence, self-organized, resilience to rejection, and a "hunter" mindset.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Skills & Tags

go ai product sales

Aplyr's read

SolarWinds specializes in IT management software, attracting professionals focused on network performance, systems management, and security solutions.
Synthesized from recent postings & public sources

What's promising

•SolarWinds has a strong market presence in IT management software.
•The company offers diverse career opportunities across global locations.
•Recent hires indicate a focus on expanding alliances and sales channels.

What to watch

•SolarWinds faced a significant security breach in 2020 affecting its reputation.
•The company operates in a highly competitive IT management sector.
•Limited public information about employee satisfaction and company culture.

Why SolarWinds

•SolarWinds is known for its comprehensive network performance monitoring tools.
•The company provides specialized solutions for IT security challenges.
•SolarWinds has a notable focus on government and enterprise clients.

Aplyr’s read is generated by AI from public sources. Was it useful?

About SolarWinds

SolarWinds

solarwinds.com

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SolarWinds is a leading provider of IT management software, offering solutions for network performance monitoring, systems management, and IT security.