About the role
About Mashgin
Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional.
Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.
We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable.
Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, we are building something extraordinary by challenging conventional wisdom. We’ve thrown out the old rules to focus on what truly matters: creating a kickass product that makes people say, 'Wow'. We don’t care about short-term wins; we build systems that stand the test of time. If you thrive in a culture of excellence without compromise and want to see your work have an immediate, remarkable impact, you’re in the right place.
Position Summary
The Customer Success Manager for Sports & Entertainment owns the venue relationship from go-live through renewal. Your accounts are stadiums, arenas, and event centers — high-volume, high-visibility, and unforgiving when something goes wrong on game day. You know your accounts cold, monitor them on a cadence, and show up to every client conversation with data and a reason.
You understand the rhythm of a sports season. You know that a broken kiosk during a playoff game is not a support ticket — it’s a crisis. And you’re already watching before anyone has to call you.
Aplyr's read
Mashgin is revolutionizing retail with AI-driven checkout technology, attracting tech-savvy professionals eager to innovate in fast-paced environments.
What's promising
- •Mashgin's AI technology significantly reduces checkout times, enhancing customer experience.
- •The company is expanding, offering diverse roles from engineering to marketing.
- •Strong focus on AI and machine learning attracts top technical talent.
What to watch
- •High reliance on AI technology may face challenges with rapid tech advancements.
- •Limited public information about long-term financial stability.
- •Potentially high pressure to innovate in a competitive retail tech market.
Why Mashgin
- •Mashgin's AI-powered checkout is a market differentiator in retail technology.
- •Focus on both retail and food service sectors broadens application of technology.
- •The company emphasizes innovation in computer vision and deep learning.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Mashgin
Mashgin is a technology company that specializes in AI-powered checkout solutions, enabling faster and more efficient transactions in retail and food service environments.
