Security Guard

Agency

Dept of Natural and Cultural Resources

Division

Zoological Park

Job Classification Title

Security Guard (S)

Position Number

65034223

Grade

NC01

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Zoo is seeking two experienced emergency operations individuals with Emergency Medical Technician (EMT) certification. The Emergency Operations Branch plays a crucial role in supporting the North Carolina Department of Natural and Cultural Resources (NCDNCR) and the NC Zoo by providing a variety of public safety services and programs. These efforts are aimed at creating a secure environment for guests, employees,
facilities, and diverse collections of animals, plants, and art. The range of services includes around-the-clock security, parkwide radio and telephone communication operations, emergency response and planning, management of life safety systems (such as sprinklers, fire hydrants, fire extinguishers, and fire alarms), medical services delivered by Emergency Medical Technicians (EMTs), parking and traffic control, escorting vendors and contractual staff, conducting or assisting with tours, delivering public information and education, overseeing a lost and found program, and facilitating access to the Park after regular hours. The branch's operations are intricately integrated into the strategic and operational planning of the Zoo. The team within this branch is responsible for executing security operations in a manner consistent with the Zoo's identity as both a tourist destination and an accredited institution. This position operates under the direct supervision of the Emergency Operations Branch Supervisors.

Key Responsibilities include but are not limited to:
· Provide outstanding customer service to park guests.
· Aid guests in navigating the Zoo premises.
· Assist in escorting guests out of the park.
· Assist in parking vehicles and directing traffic.
· Manage lost or separated guests.
· Respond appropriately and assist in emergency situations.
· Always interact with guests and staff in a professional manner.

Knowledge Skills and Abilities/Management Preferences

.

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. 

Recruitment Range: $31,200.00-$42,432.00 

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• The selected candidate must have and maintain North Carolina Emergency Medical Technician (EMT)certification.

• OR: the selected candidate must be able to obtain their EMT certification within one year of employment.

Position / Physical Requirement: 

• Job offer is contingent upon passing a pre-employment screen conducted by assigned provider. 

• This Position is designated as Essential/Mandatory and is required to work adverse weather events and may be called to work special events.

• This position works a rotating work schedule, including weekends and Holidays. Hours 8:00AM-6:00PM.

• Must be able to work split weekends, holidays and after regular work shifts.

• Required to participate in an occupational health program due to contact with animal containment areas.

• Must have the agility and physical ability to regularly and safely: sit, bend, reach, stand, walk, lift and carry 30 lbs. (and up to 50 lbs. occasionally); endure extended outdoor field conditions at any time of the year; negotiate uneven outdoor terrain on foot; hear and respond to radio communication; and drive motor vehicles during the day and at night.

• Must have, or be able to obtain, and maintain a valid NC driver's license within 60 days of hire.

***SIGN-ON BONUS BEING OFFERED***

A sign-on bonus of $1500.00 is being offered for eligible candidates.  See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy 

*Payout contingent on funding availability*

This position is located at:

4401 Zoo Parkway

Asheboro, NC 27205

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.

May require the ability to complete emergency medical technician (EMT) training and meet re-certification standards as required.

Division Description

The North Carolina Zoological Park exists for the enjoyment, education and inspiration of all our citizens and visitors. The mission of the zoo is to conserve and protect representative examples of natural beauty, endangered and threatened plant and animal species, and ecological features of the continents it represents.

Learn more about the North Carolina Zoo: https://nczoo.org

Click here to learn about employee perks and benefits.

Click here to see the Total Compensation Calculator.

Supplemental and Contact Information

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks. 

• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

Sign On Bonus Eligibility 

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. Employee eligible for a sign-on must work at least 20 hours per week.   

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here. 

CONTACT INFORMATION

N.C. Department of Natural and Cultural Resources

North Carolina Zoo

4401 Zoo Parkway

Asheboro, NC 27205

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tilisha Lanetta Mayhue

Email:

employment@dncr.nc.gov