General Accountant – A/R

What you will do:   

We are seeking a highly motivated and detail-oriented General Accountant – A/R to join our finance team. Reporting into the Controller’s Group, you will be responsible for ensuring the accuracy and timely financial reporting. Although not a startup by definition, we operate as a lean and agile company whereby all members of the team “roll up our sleeves” and contribute across various capacities to drive success. We expect our General Accountant - AR to exhibit the same hands-on approach, passion for our mission and innate ability to get things done. 

Key Responsibilities:

• Respond to customer inquiries on invoices, payments, and account statements in a timely and professional manner, helping to resolve issues and maintain strong customer relationships.​
• Manage collections activity on assigned accounts, including monitoring aging, making collection calls or emails, documenting follow-ups, and escalating delinquent accounts as needed.​
• Monitor and reconcile aged accounts receivable, researching and resolving unapplied cash, short-pays, chargebacks, and disputed items.​
• Process and issue customer refunds in accordance with company policies and appropriate approvals, ensuring accurate documentation.​
• Assist in preparing and issuing customer earnings or tax-related documents (such as year-end statements or tax forms), ensuring completeness and accuracy.​
• Support the accurate recording of monthly revenues by ensuring invoices are issued correctly, timely, and in line with underlying contracts or purchase orders.​
• Process and apply daily/weekly cash receipts from multiple payment channels, and assist with bank reconciliations by matching deposits to customer accounts.​
• Adhere to month end close procedures which include preparing monthly balance sheet schedules and reconciliation to general ledger, subledgers, accrued liabilities, prepaid and non-current assets.
• Meet with internal business partners (such as sales or operations) to confirm billing details, resolve disputes, and ensure accuracy of monthly AR and revenue reporting.​
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