About the role
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
As a Patient Experience Representative your primary task is to handle Zendesk tickets from patients regarding appointments, issues and missing results. You will be making outbound calls and sending follow-up emails to resolve patient concerns. We are looking for someone who will hustle and care about doing a good job. You must be comfortable spending the majority of your day on the phone!
Schedule:
Mon-Fri - 7:30am-4:00pm PST, (9:30am-6:00pm CST/10:30am-7:00pm EST)
Mon-Fri - 7:30am-4:00pm PST, (9:30am-6:00pm CST/10:30am-7:00pm EST)
Compensation is $17/hr and non-negotiable
Aplyr's read
Getlabs revolutionizes healthcare by bringing lab testing to patients' homes, ideal for healthcare professionals focused on patient-centric solutions and convenience.
What's promising
- •Getlabs offers a unique service by providing at-home lab testing, enhancing patient convenience.
- •The company is expanding rapidly, as indicated by numerous mobile phlebotomist roles.
- •Getlabs integrates technology with healthcare, offering innovative solutions for sample collection.
What to watch
- •The reliance on mobile phlebotomists may pose logistical challenges in scaling operations.
- •Limited public information about the company's financial health and long-term viability.
- •The niche focus on at-home lab testing may limit market reach.
Why Getlabs
- •Getlabs differentiates itself by focusing exclusively on at-home medical sample collection.
- •The company prioritizes patient convenience, setting it apart in the healthcare field.
- •Getlabs' model reduces the need for patients to visit traditional healthcare facilities.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Getlabs
Getlabs is a healthcare technology company that provides at-home lab testing services, connecting patients with healthcare providers and facilitating the collection of medical samples in a convenient manner.
