Program Manager Lead

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Role

As a Program Manager Lead, you lead complex, cross‑functional programs that deliver strategic business and technology outcomes. You are accountable for end‑to‑end program execution, aligning teams, stakeholders, and dependencies to ensure successful delivery. Success is measured by achievement of program objectives, risk management, and predictable delivery of value.

What you will be doing

• Lead large, multi‑workstream programs with significant business and technology impact

• Define program scope, objectives, success metrics, and delivery plans

• Manage dependencies, risks, issues, and financials across initiatives

• Coordinate cross‑functional teams, vendors, and stakeholders to drive execution

• Establish governance, reporting, and communication rhythms for program transparency

• Track progress against milestones, timelines, and outcomes

• Proactively identify and resolve delivery, resource, and operational challenges

• Ensure alignment with regulatory, security, and operational requirements

• Drive continuous improvement in program delivery practices and execution maturity

What you bring

• 10+ years of related experience stated below

• Advanced experience leading complex programs across business and technology teams

• Strong skills in program planning, execution, risk management, and governance

• Demonstrated ability to manage multiple dependencies and competing priorities

• Experience communicating program status and outcomes to senior stakeholders

• Strong analytical, problem‑solving, and decision‑making capabilities

• Proven collaboration skills in matrixed, cross‑functional environments

• Bachelor’s degree or equivalent practical experience

Bonus if you have

• Experience delivering programs in financial services or regulated industries

• Familiarity with agile, hybrid, or scaled delivery frameworks

• Experience managing vendor or third‑party program components

• Program or project management certifications

What we offer you

• Opportunities to make an impact in fintech

• Personal and professional learning

• Inclusive, diverse work environment

• Resources to give back to your community

• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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