Office Assistant

Office Assistant

Who we are

Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.

We have over 2400 employees across 36 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

The role

We are looking for a proactive and highly organised Office Assistant to support the day-to-day running of our London office as well as our people operations. This is a varied, hands-on role ideal for someone with at least 2 years’ experience who is looking to further develop their career within a fast-growing, international environment. You will play a key role in ensuring a smooth employee experience across the full lifecycle, while maintaining a professional, well-organised office environment.

Key Responsibilities

Office & Workplace Support

• Support the day-to-day running of the London office, ensuring a professional and welcoming environment

• Manage office duties, including welcoming visitors and handling general enquiries

• Coordinate mail, deliveries, and couriers

• Monitor and order office supplies and liaise with suppliers and contractors

• Support the maintenance of a safe, compliant, and well-functioning workplace

• Maintain health & safety and compliance records

• Support with the implementation of office policies and procedures

Events & Administrative Support

• Support the organisation of internal events, team activities, and company initiatives

• Assist with client events, including logistics and coordination

• Provide general administrative support and assist with ad hoc projects

People Administration & Recruitment support

• Act as the first point of contact for HR-related queries, providing guidance or escalating where appropriate

• Manage the HR inbox, ensuring timely responses and accurate record-keeping

• Support the full employee lifecycle, including onboarding, induction coordination, changes to employment, and offboarding

• Assist with payroll preparation and employee benefits administration

• Ensure records are accurate, up to date, and compliant with UK GDPR and employment regulations

• Coordinate interviews and manage recruitment administration via the ATS (e.g. Greenhouse)

HR Operations & Support

• Maintain and update HR templates, policies, and internal documentation

• Manage the HR team calendar, including key meetings, reviews, and deadlines

• Continuously improve administrative processes to enhance efficiency and organisation

About You

Education & Experience

• Minimum 2 years’ experience in HR administration, office coordination, or a similar role

• Relevant qualification in HR, Business Administration, or similar (preferred but not essential)

Skills & Competencies

• Organisational Skills: Ability to manage multiple tasks, maintain documentation, and keep office systems tidy.

• Communication Skills: Clear and professional verbal and written communication; ability to build rapport with stakeholders.

• Problem-Solving: Ability to identify issues, escalate appropriately, and support resolution.

• Technical Proficiency: Comfortable using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic office technology.

• Adaptability: Able to adjust priorities in a fast-paced, dynamic office environment.

  Attention to Detail & Discretion: Accurate, thorough, and able to handle confidential information professionally.

  Customer Service: Friendly and approachable demeanour when dealing with internal and external stakeholders.

• Confidentiality: Ability to handle sensitive information with discretion.

What we offer

• Competitive salary: (depending on experience)

• Hybrid working environment (3 days in office)

• Opportunity to grow within a global data & AI consulting company

• Exposure to both HR and business operations

• Collaborative and inclusive culture

Why join Artefact?

This is a fantastic opportunity to join a fast-growing company where you can build a strong foundation in HR and office management, gain exposure to a wide range of responsibilities, and grow your career within an international environment.