About the role
Position Summary
We're looking for passionate and adaptable Service Support Engineer to join our team. Ideal candidates should have a strong experience in network operations.Role and Responsibilities
- 24x7 NOC monitoring of all DA services except for China
- Failure detection and alarm propagation for DA servers
- 24x7 NOC monitoring for service failure detection and propagation
- Enhance monitoring system for NOC operation
- Practical test with real device and system every two hours
- NOC monitoring reports (weekly / semi-annual / annual)
Skills and Qualifications
- Familiar or have experience in using monitoring and logging tools (Grafana, Logsearch, Kibana, AWS Cloudwatch, etc)
- Familiar or have experience in ticketing or issue tracking system (JIRA)
- Have knowledge in service performance metrics (cpu load, memory, storage, network, etc)
- Have experience in conducting functional testing.
- Good in English both writing and verbal.
- Willing to work in shift.
- This position will be hired under a third-party contract (12 months).
* Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer.
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Aplyr's read
Samsung Electronics is a technology powerhouse, attracting talent with a penchant for innovation and a global impact in consumer electronics and beyond.
What's promising
- •Samsung's cutting-edge technology leadership drives continuous innovation in consumer electronics and semiconductors.
- •Global presence offers diverse career opportunities across multiple sectors and regions.
- •Strong investment in research and development fosters a culture of innovation.
What to watch
- •High-pressure work environment may lead to work-life balance challenges.
- •Frequent organizational changes can create uncertainty for employees.
- •Intense competition in the tech industry requires constant adaptation and agility.
Why Samsung
- •Samsung's vertical integration allows control over the entire supply chain, enhancing efficiency.
- •Significant influence in the semiconductor market differentiates it from many consumer electronics companies.
- •Cultural emphasis on innovation and technology advancement is deeply ingrained in its corporate identity.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Samsung
Samsung Electronics is a global leader in technology, known for its innovative products and solutions in consumer electronics, semiconductors, telecommunications, and digital media.
