Workplace Ambassador - Reception

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves –

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Develop community events calendar for the year and coordinate to meet optimal level of success.
• Anticipate client needs through observation to create memorable experiences.
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Workplace Manager.
• Manage general administrative / soft services activities and any other duties assigned
• Receive & route all deliveries at the front desk, ensuring all mail and couriers are distributed and collected in a timely fashion and as required to meet any deadlines for delivery Refer to Site operation procedures.
• Manage work orders and preventive maintenance in Corrigo Platform / raise purchase requisite on Client’s financial platform
• Scan all incoming supplier invoices within agreed timelines including invoice processing & validation; record keeping/reporting/filing; and updating related process documents

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor/ user access through clients Visitor Management Systems (VMS)/ Building Access Control Portal.
• Enhance safety and security of our client’s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Community Management

• Curate a welcoming and collaborative community environment that supports an inclusive culture for our employees.
• Build relationships with our employee community and proactively gather information, so the Workplace Team can anticipate their needs before they arise and deliver outstanding customer service.
• Own how we approach workplace communications and the channels used to share local information, building updates and upcoming events with our employee community.
• Support and guide our employee community on how to use our amenities to help them maximize their productivity in the workplace.
• Lead the planning and execution of community events to promote employee networking, wellness and our mission.
• Evaluate events based on attendance, satisfaction, and impact, to ensure they remain relevant and continue to deliver value to our employee community.

Community Projects

• Understanding Community Behaviour and Analysis at the workplace
• Ideas & Knowledge Base Management
• Blogging and Content which includes newsletters, Guerrilla marketing, new ways of communication (internal and community)
• Community Creative Content and Projects

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.  
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

• Organize receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.