Senior Underwriting Assistant

Title:

Senior Underwriting Assistant

Company:

Everest Insurance Chile

Job Category:

Underwriting Operations

Job Description:

About Everest:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

Role Purpose

The primary purpose of the Senior Underwriting Assistant is to ensure the accurate and timely issuance of general insurance policies, guaranteeing completeness, consistency, and quality of documentation and data entered into systems, while coordinating and supervising the work of the policy issuance support team.

This role serves as a key liaison between the Issuance, Underwriting, and Operational Support teams, ensuring compliance with internal standards, timelines, and established guidelines.

Key Responsibilities

• Review the proposals mailbox on a daily basis to collect, organize, and consolidate documentation required to initiate the policy issuance process.

• Manage, coordinate, and assign tasks to the policy issuance support team, ensuring timely delivery and accurate execution of assigned activities.

• Review the completeness, validity, and consistency of received documentation (proposals, quotations, and technical background) prior to initiating the issuance process.

• Compare and analyze proposals and quotations, identifying and correcting discrepancies or inconsistencies across documents.

• Maintain ongoing communication with the Underwriting team to request missing documentation, clarify discrepancies, and ensure proper interpretation of conditions and coverages, in line with current underwriting guidelines.

• Review and validate the accurate entry of information into IRIS and SIGO systems, ensuring alignment with supporting documentation.

• Track issuance progress and provide daily status updates on ongoing processes.

• Support the preparation of basic operational reports in Excel related to policy issuance, workload, and case tracking.

• Contribute to continuous improvement of issuance processes by identifying optimization opportunities in workflows and operational controls.

• Ensure and support compliance with internal controls, corporate policies, and applicable regulatory requirements, including supporting internal audits or reviews when required.

Key Interactions

• Ongoing and direct interaction with Underwriters and Senior Underwriters.

• Frequent coordination with support functions (Operations, Legal, Finance, Reinsurance, Compliance).

• Operational point of reference for Underwriting Assistants.

Role Requirements

Education and Experience

• Academic background in Engineering, Insurance, Business Administration, Finance, or a related field.

• Relevant prior experience in underwriting, underwriting operations, or insurance technical support roles.

• Previous experience in policy issuance, insurance operations, or policy administration is desirable.

• Demonstrated experience in advanced operational roles supporting underwriting.

• Proficiency in Microsoft Office tools, particularly Excel at a basic/intermediate level.

Knowledge and Skills

• Strong organizational skills, problem‑solving ability, attention to detail, and focus on quality standards.

• Ability to respond quickly to irregularities, errors, or operational requests.

• Capability to manage high volumes of information, prioritize multiple tasks, and meet demanding deadlines in fast‑paced environments.

• Effective communication and collaboration skills, particularly when interacting with Underwriting and Operations teams.

• High sense of responsibility and organization, with the ability to coordinate work with support teams.

• Solid knowledge of underwriting processes and insurance documentation.

• Intermediate English (desirable depending on line of business).

• Experience using underwriting systems and document management tools.

Performance Indicators (Indicative)

• Accuracy and quality of underwriting documentation.

• Compliance with operational timelines and internal SLAs.

• Level of operational rework or incidents.

• Contribution to efficiency and process improvement within the area.

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

 

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

 

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

Type:

Regular

Time Type:

Full time

Primary Location:

Santiago, Chile

Additional Locations: