About the role

Aplyr's Quick Take

This role is primarily about managing customer interactions and order processing while supporting the implementation of SAP at Brenntag's Belfast site. Initially focused on customer service, it will evolve to include operations and quality responsibilities as the SAP rollout progresses. It's an individual contributor role with a mix of administrative and operational tasks.

Good fit

Ideal candidates will have experience in business administration, strong organizational skills, and the ability to build relationships effectively. Those who thrive in fast-paced environments and can adapt to changing responsibilities will do well.

Worth noting

The position is a fixed-term contract for two years, which may be a consideration for job seekers looking for stability. The role's evolution towards a hybrid function could offer diverse experience but may also lead to uncertainty in day-to-day tasks.

Your Role

Based at the Belfast site, this role has been established to support the Brenntag Dublin depot through the implementation of SAP. In the initial phase, the position will focus primarily on acting as the customer interface for Brenntag Dublin.

As the Belfast site progresses towards its own SAP implementation as part of the wider UK SAP programme, the scope of the role will evolve. This development will be driven by increased understanding of business resource gaps and is expected to transition into a hybrid role spanning Customer Service, Operations, and Quality.

Responsibilities

Act as the end-to-end customer interface, including:

Processing customer sales orders
Issuing order acknowledgements
Advising customers of any changes to their requirements

Coordinate customer order fulfilment, ensuring orders are delivered on time and in full, by:

Working closely with Operations regarding filling schedules
Liaising with Stock Control on stock replenishment and lead-time expectations
Coordinating with Customs on trade tariffs

Work closely with Operations and Quality teams to ensure:

Documentation is issued accurately and in a timely manner
Transport requirements are met, including payload capacity planning

Review and improve current business processes by:

Identifying efficiencies in operational planning
Supporting a smoother transition from the current system to SAP, using knowledge gained from supporting the Dublin site

Initially, the role will have a direct reporting and operational link with Customer Service. As the organisation moves closer to SAP implementation, the role is expected to evolve into a hybrid function between Customer Service and Quality/Operations.

Your Profile

Strong relationship-building and negotiation skills
Solid business administration capability, with experience in a busy office environment
Highly organised, reliable, and with a strong attention to detail

Contract Type: 2 Year Fixed Term Contract

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag TA Team

Aplyr's read

Brenntag leads the global chemical distribution market, employing specialists across diverse roles from safety to technical sales, ensuring comprehensive industry support.
Synthesized from recent postings & public sources

What's promising

•Brenntag is a global leader in chemical distribution, ensuring stability and growth opportunities.
•The company offers diverse roles, from technical project management to sales, catering to various professional interests.
•Brenntag invests in safety and environmental roles, highlighting a commitment to responsible operations.

What to watch

•The chemical industry can face regulatory challenges impacting operations and job stability.
•Brenntag's global operations may require frequent coordination across time zones, affecting work-life balance.
•Limited public information about employee satisfaction and company culture at Brenntag.

Why Brenntag

•Brenntag's extensive product range supports numerous industries, offering employees diverse project experiences.
•The company emphasizes safety and environmental responsibility, differentiating it in the chemical distribution sector.
•Brenntag's global presence allows for international career opportunities and professional growth.

Aplyr’s read is generated by AI from public sources. Was it useful?